People Relations Advisor

People Relations Advisor

JD Sports Australia & New Zealand | Sydney, NSW, 2000, AU

Posted 20 days ago

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Description

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Who We Are

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Who We Are

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand with plans for continued future growth.Our mission is to offer unparalleled service and style to all our consumers.

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team.

THE ROLE

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we pave our own path and are elite within our field. At JD Sports, we carefully curate our products to give our customers the most exclusive ranges from the most elite brands, and we apply the same strategy to our talent. We are passionate, talented, dedicated, proud, and hungry for success and we want like-minded individuals to join the movement.

And now, we are looking for a People Relations Advisor to join our People team, reporting into the People Relations & Well-being Manager.

As the People Relations Advisor, you will be managing employee relations, performance, remuneration, benefits, and compliance across health, safety, and well-being across the JD Sports Retail team. This role requires strong partnering with retail management to support team development, facilitate investigations and performance conversations, and provide expert advice on retail awards and legislative matters relevant to both the Australia & New Zealand market.

As a People Relations Advisor, your responsibilities include, but are not limited to:

People – General

  • Maintain policies, procedures, and training documentation
  • Support development and implementation of People initiatives
  • Conduct and track exit interviews
  • Drive and report on performance reviews
  • Support People team projects and partner with stakeholders
  • Ensure store visits where required
  • Respond to People Advice inbox within 24 hours
  • Adhere to company standards and employment terms

Employee Relations

  • Handle complaints and grievances as the first point of contact
  • Conduct internal investigations and provide recommendations
  • Advise managers and employees on People matters
  • Manage documentation, reporting, and employee records
  • Develop and conduct ER training sessions

Performance Management

  • Address performance issues as the first point of contact
  • Develop and train on performance management framework
  • Manage disciplinary processes for fair outcomes
  • Conduct performance management training
  • Manage documentation and records

Remuneration & Benefits

  • Assist with fairness testing and update salary documentation
  • Manage retail bonus schemes and recommend new benefits
  • Handle communication strategies for benefits

Award Interpretation

  • Provide expert Award advice and monitor changes
  • Develop cheat sheets for managers

People Health, Safety & Well-being

  • Work on store risk audits with WHS and close gaps
  • Roll out wellness initiatives and champion mental health
  • Manage mental health and first aid training
  • Ensure compliance with WHS policies and legislative requirements
  • Identify and address workplace hazards and risks

What We're Looking For

  • Minimum 2 years’ experience in an Advisor position
  • Demonstrated experience managing employee relations issues and providing advice on performance management
  • Demonstrated experience providing advice to managers and employees
  • Experience interpreting the General Retail & Storage Services Award is preferred
  • Experience working with NZ employment laws
  • Previous experience within a retail environment
  • Previous experience in a medium-large organisation
  • Ability to multitask
  • Previous experience designing and delivering training both face to face and online

WHAT'S IN IT FOR YOU?

  • Monthly culture committee events
  • Central CBD location
  • Pre-pay day lunches
  • Birthday leave
  • Competitive Salary
  • One month paid parental leave
  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
  • Treat yourself with our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources
  • Industries

    Retail

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