Posted 8 days ago
Description
CRM Specialist
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Base pay range
A$90,000.00/yr - A$120,000.00/yr
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Technology, Transformation and Telecommunications specialist
About Us
Our client is a rapidly growing HubSpot implementation partner and one of the fastest in our region to achieve Platinum status. They work across diverse industries—from finance to medical to manufacturing—delivering scalable CRM solutions that drive real business impact. With a collaborative and remote-first team culture, they offer the opportunity to own meaningful projects while shaping internal delivery practices for scale.
The Role
We are looking for a CRM Specialist to join our expert delivery team. This is a hands-on role that combines technical CRM implementation with client training to maximize customer investment. You will work on multiple projects simultaneously, collaborating within a pod structure with another CRM Specialist and Technician. You will receive strong direction from management but also need to work independently, balancing priorities in a fast-paced environment.
Key Responsibilities
- Customize and configure HubSpot (all Hubs) to meet client needs.
- Ensure seamless integration of HubSpot with other tools (e.g., ERP systems, Zapier, Marketplace apps).
- Manage projects end-to-end after initial stakeholder engagement.
- Deliver structured training sessions using resources like guides, Loom videos, and platforms like Supered in the future.
- Develop tailored solutions while maintaining best practices across industries.
- Support team collaboration through weekly stand-ups, Slack, and technical discussions.
- Balance project speed and quality, focusing on client satisfaction and reusability of work.
What We're Looking For
- 2+ years of hands-on experience with HubSpot, especially Sales Hub and Marketing Hub.
- Deep understanding of CRM workflows, lead lifecycle, automation, and reporting.
- Proven success in delivering HubSpot implementations and training clients.
- Practical experience valued over certifications—problem-solving skills are key.
- Excellent time management and prioritization skills to handle multiple projects.
- Strong communication and presentation skills; able to explain complex solutions simply.
- Experience with HubSpot Marketplace tools, Zapier, ERPs, and data flows is a plus.
- Comfort working across various industries; specialization not required.
- A proactive, self-motivated attitude with the ability to manage conflicting priorities independently.
- Interest in shaping scalable delivery processes for a growing team.
Why Join Us?
- Be part of a Platinum HubSpot Partner with strong growth.
- Collaborate in a pod-based team with technical support and mentorship.
- Own client outcomes from implementation to training.
- Enjoy a flexible, remote-first work environment with structured collaboration.
- Receive ongoing mentorship from Alex, guiding onboarding, solution design, and client communication.
- Help develop and refine internal delivery practices, templates, and tools.
How to Apply
Send your resume to for a chat.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Consulting, Information Technology, and Marketing
Industries
- Technology, Information and Media
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