Posted 13 days ago
Description
Future Team Leader (CruiseAbout) - West Lakes, SA
Apply now Refer a friend Job no: 524650
Brand: Cruiseabout
Work type: Full time
Location: South Australia
Categories: Leisure Travel & Retail
Are you:
- Absolutely love setting sail on the seas?
- Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
- Looking for your next leadership opportunity?
Key Responsibilities
- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceeding monthly sales targets
- Support and handle walk-in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.
Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’ to explore new destinations and cruise products worldwide.
Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.
Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.
Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.
Mental Health: Support and Employee Assistance Program for staff and family.
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.
Sustainability at the Helm: As stewards of the seas, we’re committed to sustainable practices that protect the environment for the future of cruising and tourism.
#J-18808-Ljbffr
