Posted 21 days ago
Description
Join our Operations & Delivery team as a Port Delivery Team Leader – Shore Excursions in Sydney, responsible for overseeing the delivery of services, team & staff management, and logistics.
Intercruises Shoreside & Port Services, a TUI-owned business, provides cruise ship handling services worldwide.
If you have the right to work and live in Australia and speak English, continue reading!
Our Offer
- A competitive salary package.
- Paid training days, access to TUI Learning Hub, Skills Academy, and language lessons.
- Participation in charity and sustainability initiatives, including the TUI Care Foundation and wellbeing support.
- Permanent contract with growth opportunities.
About You
- Strong team management skills to deliver results.
- Proficiency in MS Office tools.
- Comfortable leading change and resilient to setbacks.
- Availability to work weekends and holidays if needed.
- Problem-solving skills and ability to suggest improvements.
- Ability to manage strategic priorities and daily logistics.
- Helpful, flexible, and professional personality.
- Experience in travel, tourism, or cruise ships is advantageous.
- Excellent communication skills in English; additional languages are a plus.
Job Responsibilities
- Lead and manage the port team, ensuring effective processes and collaboration.
- Allocate resources and manage staffing for operations.
- Maintain communication with cruise ships and stakeholders, including port authorities.
- Work with the Port Delivery Team Manager to foster good relationships with cruise lines.
- Plan and book shore excursions across Australian ports, with potential travel.
- Manage operational incidents to minimize impact.
- Handle last-minute changes and requests with suppliers.
At TUI, we embrace diversity, equity, and inclusion, supporting candidates with disabilities. Please let us know if you need assistance.
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