Posted 10 days ago
Description
We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organization has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.
Benefit from salary packaging, discounted health insurance, gym memberships, free flu shots, career growth opportunities, and a range of other perks to enhance your work-life balance.
About the Role
Are you passionate about making a difference in the lives of older Australians? Goodwin is seeking a compassionate and detail-oriented Home Care Onboarding Coordinator to join our dedicated team. In this rewarding role, you will support individuals and their families in navigating the aged care system and becoming valued Goodwin clients.
As a Home Care Onboarding Coordinator, you will play a vital role in assessing, coordinating, and setting up care and services for new clients. You’ll work in partnership with clients and their families to explore the care needs to promote independence, health, and overall wellbeing. This is a unique opportunity to guide clients through their onboarding journey, ensuring a smooth transition and a high-quality care experience.
- Provide guidance and support to potential clients in accessing their Home Care Funding and how the funding works.
- Coordinate the onboarding process in line with Goodwin’s standards.
- Develop and evaluate individualised budgets.
- Liaise with families and other supporters.
- Advocate for clients’ needs, preferences, and goals.
- Identify required interventions and recommend equipment or services.
- Maintain accurate and compliant documentation.
- Collaborate with the Home Care team and support service delivery staff.
What We’re Looking For
- Qualifications in Aged Care, Community Services, or a related field (highly desirable).
- Current driver's licence and a comprehensively insured vehicle.
- Strong understanding of aged care issues, including dementia and mental health.
- Excellent communication, negotiation, and problem-solving skills.
- Experience in case management and client care coordination.
- Confident with Microsoft Office and documentation systems.
- Background in aged care or community services.
How do your skills match this job?
Your application will include the following questions:
- You must have working rights in Australia to be employed at Goodwin. Which visa status do you currently hold?
- Have you had 3 covid shots or 1 in the last 12 months?
- Have you received the influenza vaccine in the past 12 months?
- For employment with Goodwin, do you have a current (National) Police Check that is less than three (3) years old?
- Do you hold a current and valid NDIS Worker Screening Check? NOTE - This is mandatory requirement for all positions at The Glen facility (Batemans Bay) and may be required for other locations in the future.
- Have you previously worked with Goodwin, either as a direct employee, through an agency or as a contractor?
- Where did you hear about this job?
