Software Implementation Specialist I (Onsite)

Software Implementation Specialist I (Onsite)

FRONTSTEPS | Denver, CO, 80285, US

Posted 6 days ago

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Description

CO Salary Range: USD 23.56 - 26.45 per hour

ESSENTIAL FUNCTIONS

    • Consult with clients throughout implementation to ensure software is configured to meet their technical requirements
    • Manage multiple customer implementation projects from beginning to end
    • Assess the client's exact needs and create a plan to deliver
    • Ensure teams are on task and deadlines are met
    • Manage conflicts and ensure problems are solved before the quality of the project is compromised
    • Provide reporting and status updates on projects
    • Report on key metrics, analyze and develop new processes that drive efficiencies and revenue
    • Ability to implement products through coordination of resources and collaboration with multiple teams
    • Other duties as assigned

SKILLS & QUALIFICATIONS

    • Bachelor's degree or equivalent experience
    • 3+ years in a SaaS implementation environment with a strong focus on Implementation
    • Knowledge of HOA/Community Management, Preferred
    • Knowledge of FRONTSTEPS suite of products a plus
    • Customer focused
    • Communication proficiency
    • Proficient in Excel
    • Detail oriented and highly organized
    • Effective planning and prioritizing
    • Technical aptitude
    • Adaptable to change
    • Strong investigative and problem-solving skills
    • Time management
    • Ability to balance shifting priorities
    • Salesforce Knowledge preferred but not required

$23.56 - $26.45 an hour

This position will be based in the Denver office and pays an hourly rate of $23.56 - $26.45 per hour.

This position will remain open through May 10th, 2024.