IT Engineer I, Domain Name Servers

Job Summary
The candidate will support Walgreens enterprise BIND DNS, DHCP and IPAM systems. This position will work closely with engineering resources to ensure BIND DNS, DHCP and IPAM operations and designs meet target state and implementations are completed successfully with no adverse impact to the end user/application communities. The candidate must ensure that implemented solutions remain aligned to meet critical business applications and services at all times. Candidate will support infrastructure performing all incident, problem and change activities for the enterprise DNS, DHCP and IPAM systems. Responsible for off hour support if needed. Participate in the identification, development and implementation of industry standards and security best practices. Performs scopes of work as detailed in implementation plans assigned (system builds, test plans, documentation, training, etc.). Performs and implements activities that impact discrete components / processes of the specified functional area of the Technology operation. Work is received in short term assignments that require application of independent judgment. Operates within the context of defined procedures.

Job Responsibilities
Performs and implements daily operational activities that impact discrete components / processes of the  Technology engineering work function, and may include responsibilities, such as:
  • Participating in improvement and monitoring of deployment operations on pre-release, upgrades and current versions of software.
  • Participating in evaluating compatibility of programs with existing communications hardware and software features.
  • Participating in development of protocols to support established standards.
  • Improving operation and monitoring of standard and advanced features.
  • Participating in development of processes and interface requirements.
  • Participating in data development and definition of acceptance criteria.            
  • Gathers and updates necessary information and communicates to appropriate parties.
  • Identifies and determines likely reasons for problematic causes.
  • Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes.
  • Coordinates cross-functionally to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
  • May assist in live site support and incident resolution that may include on-call rotation. 


Full time
Deerfield, Illinois 60015, US