Talent Services Representative (HR Coordinator)

Service:  Talent Services
Job Type:  Permanent
Primary Location: Toronto or Montreal


Deloitte’s Talent Services team has an exciting opportunity to join our group of professionals in a high impact team in a fast-paced environment. The Talent Services Representative supports the administration of Talent (Human Resources) activities for employees. In this role, you will partner with the broader Talent team to deliver an exceptional employee experience.



  • Provides professional and positive client interactions with our people
  • Provides administrative tasks for Talent processes including, but not limited to, benefits, hiring, add leaves, mobility and compensation, transfers and departures
  • Provides HR support and advice to clients on various talent topics
  • Responds to queries and provides guidance in line with Deloitte’s processes and policies.
  • Produces and delivers confidential documents to employees
  • Responsible for meeting service level agreements and managing requests in case management system
  • Manages employee data and audits entries to ensure accuracy in HR systems
  • Escalates unresolved or unclear queries to appropriate channels as necessary
  • Leverages own knowledge and skills to support other members of the team
  • Interacts with Centres of Excellence and Talent Advisory to resolve complex matters and find solutions
  • Identifies opportunities to improve and simplify processes
  • Plans and coordinates various talent events such as benefit enrolment, compensation support and other programs
  • Facilitating and educating guidance around the appropriate solutions and tools such as self-service options.


  • 2 to 4 years of HR or relevant experience in HR
  • Consistently deliver exceptional customer service
  • Strong communication skills, French is an asset
  • Ability to show empathy
  • Strong interpersonal skills
  • Effective verbal and written communications
  • Organizational skills required to prioritize multiple requests
  • Adaptable to different types of clients
  • Strong attention to detail
  • Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
  • Experience using an HRIS (PeopleSoft) and a case management preferred
  • Demonstrated ability to work in a changing environment to meet demanding deadlines
  • Ability to work as part of a team or on own initiative
  • Personal integrity when handling confidential information is essential
  • Flexibility to work altered hours, supporting employees and the Talent team across time zones
  • HR Degree and Diploma or other relevant degree.

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted



Full time
Toronto, 08 M5C 3G7, CA