MDM Business Analyst

Job Type:  Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

External Posting Description

The Business Analyst will be a member of the internal IT organization in Canada and will be defining and implementing renewed business process related to Master Data Management.


Key Responsibilities/Job Functions:

  • Gathers and documents internal and external business user and functional specification requirements using interviews, document analysis, workshops, surveys, site visits, task and workflow analysis in highly complex environments.
  • Refines requirements using critical evaluation techniques, focus groups, meetings, negotiation, systems knowledge and experience.
  • Communicates with project managers, application developers, subject matter experts, end users and executives.
  • Prepares documentation on expected benefits, use cases, current / proposed process, workflows, data flows, process re-engineering studies, functional specifics, risk integration, end-user adoption plans/guides and organization structures for the Master Data Management and Data Governance area.
  • Organizes assumptions, suggests additions and deletions and probes for refined data.
  • Acts as liaison between business and technical areas.
  • Provides validation of testing.
  • Recommends actions.
  • Develops and conducts large group training.
  • Identifies and highlights problem areas, gaps or conflicts derived from information gathered.
  • Generates and proposes options for resolution.
  • Champions and drives proposed system development or business process resolutions.
  • Ensures projects align with the business and IT strategies at the project and business unit level.
  • Contributes to the development of plans and processes in supported organizations and at the business unit level.
  • Understands industry trends for Master Data Management and Data Governance.
  • Contributes to the development of firm and industry standards and supported adoption of best practices.
  • Communicates effectively with meaningful and articulate verbal discussions.
  • Creates clear, consistent and coherent written materials.
  • Synthesizes information into succinct, concise and logical summaries and reports.
  • Takes ownership for high quality internal, external, IT and business unit stakeholder communications.


External Posting Qualifications

  • 5 - 7 years of Business Analysis experience.
  • University degree on computer systems or related area.
  • Minimum of 3 years of experience on MDM systems, implementations and/or methodologies.
  • Demonstrated experience with Software Development Lifecycle methodologies.
  • Program Management experience is desirable

Get your career off to a great start. What impact will you make?

We’re always looking for people with the relentless energy to drive and push themselves further to find new avenues and unique ways of reaching our shared goals. At Deloitte, we know that being the undisputed leader means empowering our people to be the very best they can be – so they can make an impact that matters for clients, colleagues and the community, and for their own careers.

We offer a truly differentiated talent experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn, and lead at every point in their career.  Deloitte’s newly designed offices offer unique workspaces that strengthen connections, inspire innovative ways of working, and provide the necessary tools to help you make an impact that matters. And with our global reach and network, you’ll always be part of the Deloitte community.

“Once Deloitte, always Deloitte.”

Lead yourself. Lead a team. Lead the firm. It’s all possible at Deloitte.

Deloitte is one of Canada’s leading professional services firms, providing audit, tax, consulting and financial advisory services across Canada. At Deloitte, we combine industry insight with a deep understanding of today’s local and global business challenges to give our clients the intelligent, practical and principled solutions they need to resolve both today’s and tomorrow’s challenges. 

Let Deloitte show you how to push your career to the next level. And let your story unfold.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.


Full time
Toronto, 08 M5C 3G7, CA