Operation Manager -Chicago, IL

JOB SUMMARY

This position is responsible for managing Operational and Customer Service activities in Cosentino Center related to shipping/receiving material, organization & inventory management, orders and delivery, supervising warehouse employees, drivers, and customer service representatives.

RESPONSIBILITIES

  • Control and manage the Inventory of the location
  • Organize and Maintain delivery schedule daily with efficient route planning
  • Lead and maintain a safe working area ensuring that Health and Safety policy and procedures are met
  • Interact with customers and vendors as need
  • Responsible for quality control by reviewing all incoming and outgoing product for damage
  • Operate within standard operating procedures (SOPs) and Job Safety Analysis (JSAs)
  • Operate and coordinate forklift, trucks, and/or railcars as need
  • Responsible for coordinating vehicle maintenance requirements for DOT regulated trucks as needed
  • Manage all customer conflict that arises from various problems that may occur when shipping and receiving material
  • Manage accurate and timely invoicing, customer quotes, and orders
  • Support the sales team to achieve and exceed sales targets highlighting in advance any issues that may arise from operational delays
  • Monitor service levels of orders and meet the service commitments to customers
  • Lead Operation and Customer Service teams
  • Other duties as assigned

EDUCATION AND CERTIFICATION

  • Mimimum HS/GED, or preferred Bachelor’s

KNOWLEDGE

  • Inventory Management
  • Customer Relationship Management System (CRM)
  • MS Office, SAP
  • Forklift, crane certifications

EXPERIENCE

  • Minimum 5 years managing logistic or warehouse
  • Minimum 2 years of experience in managerial role

LOCATION

OTHERS

  • Lifting up to 25 lbs continually.
  • Able to organize, plan and prioritize team

 

Company
Cosentino
Posted
04/06/2018
Type
Full time
Location
Chicago, Illinois 60290, US