Customer Experience Executive Red Recruitment Red Recruitment is recruiting a Customer Experience Executive in Macclesfield to join our client, the largest retailer of used motorbikes in Europe. This role will involve you providing an excellent customer experience to all customers. The salary for this position is £27,000 per annum. Benefits and Package for a Customer Experience Executive: Salary: £27,000 per annum Hours: 41 hours per week, 5 days per week including every other Saturday Contract Type: Permanent Location: Macclesfield Netflix membership The Dining Group discount card Gymflex benefit Group life assurance 4 x salary 15% staff discount Pension scheme Cycle to work scheme Health care and wellbeing benefits Enhance maternity and paternity leave Key Responsibilities of a Customer Experience Executive: Providing an exceptional customer experience through all stages of the customer's journey Enhancing customer experience in order to deliver exceptional customer satisfaction Owning a customer through the entirety of their issue to ensure a smooth resolution Understanding GDPR and other relevant policies and how this impacts our customers Resolving all customer questions and queries via phone and email within set SLA's Key Skills and Experience of a Customer Experience Executive: Great problem-solving and solution-focused approach with a "can do" attitude is required Being a proud and passionate ambassador of the business and their values A confident approach Excellent communication skills is required A passion for motorbikes is advantageous but not essential If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)%1113675% %%uncategorized%% Macclesfield, ENG, GBPosted 2 hours ago Transformation & Change Lead Zenith We are currently looking for an experienced Transformation & Change Lead to join our Commercial Transformation & Change team. This is a newly created position to support the growth of the team and deliver successful change projects within the commercial vehicle division. Leeds, ENG, GBPosted 2 hours ago Bank Support Worker Home not Hospital We are currently recruiting bank Support Workers to support an individual with autism and a learning disability within the IPSWICH area. Role Description We are committed to Equal opportunities. We currently have a great opportunity for dedicated Support Workers to work with individuals who have learning disability, autism and/or mental health support needs. The individuals will be living on their own so we are looking for Support Workers who can provide 360 wrap around support that covers all aspects of their life throughout the day and night. To be part of their team, they are looking for the following qualities from a team member: · Provide support during the good times and the difficult periods our individual faces in their daily life. · Have a good understanding of Autism / Mental Health and how this can impact daily living or have working with in a mental health setting · Understand Autism or have had experience working with Autistic people, and that you understand that being autistic is an important part of who they are. · Be a positive advocate for them. · Be consistent – do what you say you say you will if you can’t explain why. · Be prepared to motivate them in a supportive manner · Be patient and understanding encourage them on the difficult days · Have a fun and kind personality who will go on adventures · Work with them to solve issues and overcome day to day tasks · Come to work to “Get to know me” as that is what is needed to support them · Work as part of the team who deliver amazing person-centred care · Think outside the box · Be able to have a laugh and joke but have set standards and boundaries · Enjoy sports and healthy eating What's in it for you!? £250 when you introduce a Friend * Contract Great Pay Pension Enrolment Standard Sick Pay Free training Weekly pay Paid holiday Ongoing Training / Coaching throughout your role Opportunities to progress & develop COVID-19 considerations: All support workers must adhere to government guidelines about their injections. Schedule: 12 hour shifts – 08:00 to 20:00 / 20:00 to 08:00 Monday to Friday Weekend availability Overtime Licence/Certification: Autism (preferred) Driving Licence (preferred) *Refer a friend bonus is payable at · £125 once the referred individual has successfully completed their first shift. · £125 once the referred individual has successfully completed their probation period. #INDMP %71020733% %%care%% Ipswich, ENG, GBPosted 2 hours ago Cleaner Teqniq Limited disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq Limited of any hirer who I do not want my details to be passed onto. Newhaven, ENG, GBPosted 2 hours ago Mobile Caretaker Nottinghamshire County Council Nottinghamshire County Council Building Cleaning Service are looking to appoint a mobile Caretaker for the Mansfield area. A mileage allowance is paid with this vacancy. Working 37 hours per week, you will be required to oversee the cleaning of the school, maintain the building and offer a range of caretaking services for the benefit of pupils, parents and staff. You should have a keen eye for detail and be able to demonstrate a practical knowledge of DIY skills. Working a split shift, you will be a key holder with responsibility for securing the site. You will be expected to deliver the full range of caretaking, maintenance, janitorial and occasional cleaning duties. ENG, GBPosted 2 hours ago Domiciliary Carer Enterprise Personnel Ltd Our client is looking to recruit permanent Domiciliary Carers, you will be reporting to the Area Supervisor/Care Services Manager You will be providing care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse. Supporting and enabling service users to maintain skills and personal interests, while delivering person-centred care unique to each individual. Maintaining skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge. You will be working at the services clients homes. *Working Hours:* To be agreed on an individual basis, hours will include every other weekend. Available hours: 07:00 - 11:00, 11:00 - 15:00, 15:00 - 18/19:00 hours. 18:30 - 22:30 hours. £12.00 per hour Monday to Friday & £14.00 per hour Saturday & Sunday (travelling time is paid). Travel expenses paid at 35p per mile. Weekly pay. After 6 months probationary period, pension is paid by employer at 8%. Bluelight Card Scheme available *Responsibilities:* Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing. * To contribute to the efficient running of the service * Support service users to maintain their relationships and connections with the local community * Ensure care plans and other information about how to support service users are followed * Be responsible for informing the Area Supervisor/Care Services Manager of any changes in the needs of service users * Be responsible for promoting and safeguarding the welfare of those individuals they support *Working with Others:* * Develop effective working relationships with other employees within the service * Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users * If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life *Leading by Example:* Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list: * Seek opportunities for personal and professional growth * Be a role model for other carers and be an ambassador for the service * Be professional, polite and reasonable at all times *Personal and Professional Development:* * Have a knowledge of, and work within, the Fundamental Standards * Understand the regulatory framework that governs the service, including the role of the CQC and its requirements * Commit to achieving the relevant qualifications commensurate with the role * Attend statutory training and any other training as directed by management * Understand and follow all policies and procedures relevant to the role * Be open to learning opportunities *Working Together:* * Involve service users, families, external agencies and colleagues * Speak up when things go wrong *Respect and Dignity:* * Understand person-centred care and can demonstrate treating people as individuals and respecting choices * Promoting independence and encouraging appropriate risk taking *Everybody Counts:* * Ensuring no one is discriminated against or excluded * Understand human rights and impact on care delivery * Facilitating people to ‘speak up’ about concerns and acting upon them *Commitment to Quality of Care*: * Striving for quality in everything we do recognising and understanding what quality in care means for people using the services * Being accepting about criticism and focusing on improvement * Being open to new opportunities for learning and identifying the limits of skills and knowledge *Compassion:* * Treating people with kindness * Understanding the importance of empathy in all areas of employment * Understanding the values of others and always providing a caring service *Improving Lives:* * Focus on how things could be done better and sharing ideas * Understanding of wellbeing and what is important to people using the service * Improving outcomes for people * Ensuring appropriate services are provided for people using the services *Company Values:* Our values are simple. We strive to offer excellent, trained and reliable staff providing excellent and affordable home health care and community-based social services to individuals and families of Home Counties. It is our goal to employ competent, caring, and well-trained individuals who are responsive to the needs of our service users, their families, and the communities we serve. Each staff member will meet the educational and training requirements for the services they provide. We encourage and support continued education of each service provider. In turn, our agency will provide staff with competitive compensation, an inviting work environment, and knowledgeable, trustworthy management and direction. #INDH Job Types: Full-time, Part-time, Permanent Pay: £12.00-£14.00 per hour Benefits: * Company pension * Free parking Day range: * Monday to Friday * Weekends only Shift: * Day shift Ability to commute/relocate: * Biggleswade, Bedfordshire: reliably commute or plan to relocate before starting work (required) Experience: * Home care: 1 year (required) Language: * English (required) Licence/Certification: * Driving Licence (required) Work authorisation: * United Kingdom (required) Work Location: In person Reference ID: NA48292 %12788338% %%care%% Biggleswade, ENG, GBPosted 2 hours ago Female Support Worker (Supported Living) -Residential Hft We are looking for *Female* *Driver Support Workers *to join our growing team in *Sheffield*. Experience is not essential as we will provide you with support and training to become a confident *Support Worker*. Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values. Sheffield, ENG, GBPosted 2 hours ago Lead Business Analyst Counter Terrorism Policing In effect, you’ll be the go-to specialist in your team of Technical Business Analysts, managing incoming technology demands so that Counter Terrorism Policing (CTP) business problems can be understood, developed and overcome. You will work closely with your team providing your expert advice and guidance to ensure artefacts are managed, implemented to a high quality and bring about the greatest value. West Brompton, ENG, GBPosted 2 hours ago Menswear Responsible - Bershka Inditex To assist and support the General Manager or the Department or Deputy Manager in the running of a store or a department in line with Company objectives and ensuring Company standards. To supervise the shop floor and coordinate employees activity. Birmingham, ENG, GBPosted 2 hours ago Care Assessor Alcedo Care Alcedo Care Warrington, part of the Alcedo Care Group, which is one of the fastest expanding health care providers in the North West Region is looking for an experienced Home Care Assessor to join its professional and dynamic Management Team. Warrington, ENG, GBPosted 2 hours ago