The role of the Administrative Assistant is to manage front desk responsibilities, support efficient and timely operations of the facility by providing a broad range of administrative and staff support services in order to support and enhance the work of the Meridian Behavioral Health organization.
Duties and responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Answers, screens and directs telephone calls, with focus on timely, knowledgeable, professional and customer service-oriented response to all calls
Provides administrative support to departments on an as needed basis; support may include data input/tracking, report generation, filing, special mailings and special projects
Performs back-up administrative duties for executive management as requested; composes correspondence and other related materials
Opens and distributes mail; initiates daily check deposits based on checks received via mail
Coordinates with Resource Center to obtain or update identification badges for employees
Schedules meetings
Coordinates or assists in planning and coordination and registration of conferences, events and activities, both internal and external
Prints and assembles informational and/or instructional packets/materials and training manuals; completes Policy and Procedure Manual updates
Operates personal computer to access e-mail, electronic calendars and other support software
Interfaces routinely with management and field personnel; serves as point of contact for facilities and personnel, insuring a high level of internal service
Performs additional administrative functions as needed to assist in and to support the growth and development of the company
Proactively and independently monitors operations and seeks avenues for improved administrative efficiency to ensure Company requirements are sufficiently met on a daily basis; cooperatively works with leadership staff in coordinating efforts, service and knowledge to maximize organization and professionalism
Qualifications Required to Perform Essential Job Functions:
High School diploma; Associate degree or college coursework highly preferred
5-7 years solid general office and administrative experience, with some accounting/bookkeeping experience helpful, but not required
Required Skills, Knowledge and Ability
Self-directed, able to take initiative and exercise independent judgment
Ability to problem solve and independently offer solutions and recommendations to administrative and office/operations problems
Resourceful with ability to work either in a team environment, or autonomously, with little or no supervision
Excellent organizational skills with flexibility in handling assignments; ability to manage and prioritize multiple tasks, projects and deadlines simultaneously
Disciplined accuracy, timeliness and excellent follow-up skills are essential
Willingness and ability to develop working knowledge of Meridian Behavioral Health business and facilities in support of the position and Company goals and initiatives
Mature judgment and ability to handle sensitive and confidential information
Demonstrated proficiency utilizing a variety of software packages including the Microsoft Office suite of products (Word, Excel and PowerPoint); ability to learn and become proficient in other computer programs, including customized programs
Strong verbal skills and ability to communicate abstract concepts in a simple format.
Ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds.
Strong knowledge of the 12 core functions.
Flexibility to meet a variety of changing priorities.
Computer skills to draft emails, memos, and reporting.
Physical Requirement
Hearing Ability to hear staff, incoming calls, and callers.
Vision Ability to see computer screen and written charts to document
outcomes and obtain data.
Speaking Ability to speak to staff and external customers.
Sitting Approximately 5-6 hours per day.
Standing Approximately 1-2 hours per day.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
