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Structural Heart Disease Applications Specialist - ANZ

Ge Healthcare | Brisbane City, Queensland, AU

Posted 2 hours ago


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Structural Heart Disease Applications Specialist - ANZIn this role you are responsible to provide specialized clinical focused product & technical support, in the care areas of Structural Heart Disease and Interventional Cardiology. The role covers all states and territories of Australia & New Zealand, and the successful applicant will be responsible for the support of the clinical customer teams, multiple clinical departments, providing clinical support and education. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier successful applicant, as clinical specialist, will be required to work autonomously but in close communication and interaction with the individual state and regional sales and applications teams. They will be required to provide product support and knowledge, clinical education, training, procedure implementation and recommendations, assisting in product growth and market share gains and managing the overall coordination of all SHD/Interventional opportunities in the ANZ successful applicant will be tasked with coordinating, demonstrating, and implementing a desired solution, to current and future customers. Education and support are the keys to success in the SHD/Interventional space, instilling confidence in the end user (e.g. Echo Cardiologist or Anaesthetist) is essential for GE HealthCare Cardiovascular Ultrasound segment success and growth in this market, but the key to achieving that is responsibilities include (but are not limited to):Focussed Hospitals – Public, Private and PaediatricFocussed Care Areas –Cath and EP Labs, ICU/PICU and Operating Theatre.Focussed Procedural Areas –2D/4D TOE, ICE and CartoSound.Ability to travel at short notice, across Australia and New Zealand, adjust and change to customer or business needs at short noticed is desired.Facilitate evidence-based practices by supporting the customer experience, support the commercial teams for pre-sales activities, providing effective outcome-based education and training solutions.Work closely with the AKA Structural Heart Team, to improve the business and product positioning within the ANZ region.Develop relationships with global colleagues and global businesses, who are actively working in or focused on the SHD/Interventional market.Develop and manage current and future KOL’s in the SHD/Interventional segment, setting up opportunities and engagement programs, research, and education. Assist CVUS Segment and Application leaders in the launch, demonstration, and installation of current and new technologies.Ability to work autonomously, flexible hours, weekdays, and weekends, will be required at times due to customer needs, conferences, symposiums etc. (within reason)Provide additional application support for the CVUS team in Australia and New Zealand when required.Organise, manage, and deliver education and training sessions for customers and internal staff learnings.Liaise and build close working relationships with medical device and therapeutic companies (Abbott, Edwards, Biosense Webster, Pfizer, Bristol Myers Squibb) to promote GE HealthCare products and actively seek out new market and product knowledge to assist the ultrasound teams in developing sales, marketing, and customer service strategies for their regions.Represent the ‘voice of customer’ on behalf of the region to AKA and global ‘upstream’ ultrasound IT teams including, but not limited to product development strategy, business growth strategy, IB CSO’s and customer/KOL support.Ability to look for opportunities within and around the SHD space, for other GE HealthCare business segments, through sales leads, contact details, competitive information.Improve customer satisfaction and socket retention by providing the regional teams with the tools they need to provide continuing education on optimization of equipment.Facilitate team communication and the sharing of best practices.Team oriented – ability to motivate and work well with diverse, cross-functional teams.Innovation – develop new ideas through collaboration and execution of creative ideas.Qualifications:Cardiac experience, gained in a clinical capacity working as a cardiac sonographer.5 to 10 years’ experience in healthcare environmentLicensed clinical practitioner or sonographerHigh level of interpersonal and communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizationsStrong expertise in cardiovascular ultrasoundTeam playerWillingness to travel extensively ~80%Desired Characteristics:Associate’s or Bachelor's degree in clinical field of UltrasoundPassion and vision for improving clinical outcomes - strong clinical experience.Self-drivenAbility to work with minimal supervision.Strong and effective teaching and presentation skillsAbility to effectively troubleshoot problems, think on your feet, and improvise solutions under time constraints.Ability to support and contribute to strategy and innovation.Through ongoing successes, new expectations and contributions will be generated to transform the clinical education experience.Self-confident, service-oriented, conscientious, assertive, persistent, achievement-oriented, flexible and a team playerExceptional interpersonal skills. Behaviors are adaptive, functional, and constructive.Strong leadership skills (respected by peers and leadership for contributions to the business)Demonstrated ability to understand and present complex material in understandable termsDemonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improveTeam oriented with a customer satisfaction mindsetAbility to multi-task effectively and manage multiple priorities at one timeWillingness to be flexible/adapt to changing work environmentsClinical experience in large hospital/university setting preferred3 or more years of demonstrated clinical scanning skills.Experience on current GE products for which responsibilities coverGE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.Competitive salary + quarterly bonuses + car allowance or company car5 weeks leave (ask about "take 5")Long term career opportunities (locally and globally)Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19. Pharmaceuticals, Biotechnology & Medical Devices GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to morepeople around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world.Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries.Source: this is an extract from the company’s own Healthcare provides transformational medical technologies and services that are shaping a new age of patient broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to morepeople around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world.Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries.Source: this is an extract from the company’s own website. Don’t provide your bank or credit card details when applying for jobs. Thinking about a career as an Application Specialist? Explore job and salary trends, in-demand skills and role reviews. #J-18808-Ljbffr
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