Customer Process Improvement Analyst Cover Genius Ltd The Company
Cover Genius is a Series D insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Hopper , Ryanair , Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon , Flipkart , eBay , Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover , our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the Role
As Customer Process Improvement Analyst you play a crucial role in embodying the vision of the Customer Operations Function. This role is central to driving program and product launches and ensuring that all local and partner-specific requirements are seamlessly integrated into our operational and technological frameworks.
You will lead cross-functional initiatives involving Insurance, Partner Services, and Insurance Technical Solutions, overseeing operational reviews and implementing product and integration changes to enhance customer experience and operational performance. Additionally, you'll manage external communications with partners, vendors, and underwriters, aligning strategic objectives with our operational capabilities and service design.
Your insights and guidance are essential in shaping strategies, product changes, and solutions that epitomize operational excellence. Your in-depth analyses of operational challenges and strong understanding of our operations, including the customer and claims journey, are key to driving the continuous evolution of our products and services, aligning them with our company strategy, customer needs, and aspirations.
What will your day look like? You will...Drive strategic planning, execution, and operational enhancement to exceed customer expectations through data-informed decision-making.
Promote innovation, problem-solving, and outstanding service through the analysis of key performance indicators and customer feedback to drive continuous improvement.
Lead initiatives for process and product improvement across Insurance, Partner Services, and Insurance Technical Solutions, ensuring strategic alignment and effective integration of new products and services.
Drive the launch of new programs and products, ensuring they meet local specific requirements while aligning with our overarching strategy and vision.
Conduct in-depth operational reviews, identifying challenges and opportunities for improvement to enhance overall performance and impact.
Manage communication and strategic alignment with partners, vendors, and underwriters, showcasing our operational capabilities and service design.
Collaborate with the Customer Platform and Service Design team, developing and implementing solutions to optimize the end-to-end customer and claims journey, ensuring a seamless and satisfying experience.
Provide strategic insights based on a deep understanding of our operations, driving our products and services' continuous improvement and evolution.
What you will bring;5 or more years of experience with process optimization, UX, design, and operations management in Tech, Supply Chain, or Manufacturing industry
Proficiency in utilizing data and analytics to drive strategic decisions, improve customer outcomes, and identify areas for optimization
Experience leading the entire project lifecycle from end to end in an agile environment
Proven ability to manage and develop relationships with key external and internal stakeholders
Experience with lean development, human-centered design and can put yourself in the customer's shoes, ensuring that customer experiences are friendly and digestible.
Be technically minded. One of the main systems used in this role is a low-code platform that was developed in-house, so familiarity with systems architecture is key
University degree in engineering or similar background
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.#J-18808-Ljbffr Posted 6 days ago Customer Experience Designer. Intuit Inc. Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We are using technology to build solutions to challenging financial problems for millions of people around the world.
The Customer Success team delivers award winning service and support experiences to small business owners and accountants using our products, including QuickBooks Online, QuickBooks Advanced, QuickBooks Online Accountant, and QuickBooks Payroll.
Joining the Customer Success team as our Customer Experience Designer, you will lead the design and execution of compelling and creative experiences that strike a balance between meeting the customers’ needs and driving our business outcomes.
You will fuel the success of our customers around the world, by driving a frictionless experience with our products and service offerings, through the testing and implementation of solutions that address key customer problems and grows the customer base.. You will also partner with stakeholders from across the business (Marketing, Sales, Partnerships, Product), and influence service offerings, product roadmaps and marketing initiatives to inspire confidence with every customer at every memorable moment.
The role will design experiences and create the service blueprints for customer success offerings that drive uplift to retention across activities such as analysis of feedback (Voc & VoE), journey mapping, action planning, service design, and defining playbooks to enhance the customer experience, solve business opportunities, improve business metrics, and increase customer engagement. You will provide expertise and guidance to improve customer experiences across our customer success touchpoints, to achieve designed business outcomes, such as transactional NPS, Product NPS, customer retention and revenue growth.
THE ROLE
Execute a customer experience strategy that aligns with the Go to Market and Customer Success strategic priorities across Australia as a developed market and 200+ growth markets spanning 10 prioritised languages.
Partner effectively and build trust with your peer group across the business (Markring, Sales, Partnership, Product and Customer Services.
Design transformation service offerings, leveraging data, research, and industry best practices to design and execute impactful initiatives e.g. onboarding, saves, next best action
Apply creativity and design thinking to come up with new service offerings to address customer feedback, and achieve company outcomes.
Design personalised and customer-centric journeys that enhance brand loyalty, drive customer satisfaction, and improve overall business performance
Develop and drive well formed experiments using design thinking methods that address customer pain across our service offerings and our product.
Collaborate across customer success with clear expectations to align customer experience efforts with business goals and objectives
Design and implement customer service standards and guidelines to ensure consistent and exceptional service delivery to build customer relations
Analyse customer feedback, survey results, and operational data to identify customer pain points and define action plans to address experience gaps
Advocate and educate peers on customer-centric approaches and best practices to foster a customer-focused culture throughout the organisation
Monitor customer and operational KPIs / standards related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders
ResponsibilitiesStrategic-thinking - partner with customer success leadership to build quarterly and annual plans while developing innovative ideas and strategies to stay one step ahead of our competition and come up with brand-new ways to impress and build confidence with customers in 200+ countries, spanning 11 languages
Goal setting - while determining what we want to achieve for our customers, you also need the ability to set and drive SMART goals for yourself. You will be responsible for setting yourself clear and specific OKI’s and KPI’s that focus on customer, shareholder and employee outcomes.
Communication - the ability to listen to others, storytelling, and clearly convey your ideas and feedback, as well as collaborate with internal teams and influence stakeholders
Leadership - manage relationships and stakeholder expectations as you take a T-shaped leadership approach to everything you do.
Analytical skills - assess qualitative and quantitative data to identify customer trends and patterns, draw conclusions, and make data-driven decisions to enhance the customer journey
Customer advocacy - experienced in placing the customer at the centre of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy
Problem-solving - identify and address customer problems, resolve conflicts, and find creative solutions to pain points
Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics
Emotional intelligence - a high level of emotional intelligence enables you to navigate the emotions of both customers and your partners, showing empathy when needed
We offer
An exceptional Employee First culture with excellent remuneration including bonus, benefits, ongoing training and career growth.
An Agile structure where your ideas are heard and you become an integral part of our business.
A Hybrid working structure of both office and home, with our offices boasting amazing Harbour views in Sydney CBD.
A diverse inclusive culture.
A real family feel with lots of wellness, fun activities and company rewards.
5+ years of experience in customer service, customer experience management, or a related field
3+ years of experience managing voice of the customer programs
Proven customer experience design and implementation in developed and emerging markets across international markets.
Advanced knowledge on quantitative or qualitative research methodologies
Ability to use data to support and drive decision making.
Expertise with customer-centric support and service design approaches – including design thinking, journey mapping, experimentation and interaction
Proficiency in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software
Certifications in customer experience, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning
Proven experience in implementing CX initiatives, managing process and organisational change.#J-18808-Ljbffr Posted 6 days ago Analytics Engineer / Business Intelligence Analyst. Cover Genius The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak , Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAs a BI Analyst/Analytics Engineer on our Data Engineering Team, you will own the implementation of analytical and reporting data modelling that support informed decision-making throughout the organisation. To drive success in this role, you should possess strong analytical abilities, proficiency in SQL, and experience with data visualization tools. As the BI Analyst/Analytics Engineer, you will collaborate closely with product managers and other departments to develop strategies for enhancing operational efficiency, identifying trends, and making critical metrics easily Responsibilities:Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and qualityFilter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problemsInterpret data, analyze results using statistical techniques and provide ongoing reportsIdentify, analyze, and interpret trends or patterns in complex data setsWork with management to prioritize business and information needsLocate and define new process improvement opportunitiesWhat you will bring:2+ years of experience in a Business Intelligence/Business Analyst/Analytics Engineer role or equivalentExperience using dashboarding tools (Tableau / Apache Superset / Looker etc..)Advanced SQL knowledge, with a focus on analytics and reporting. DBT skill is a plusAttention to details, embrace challenges, eager to learn, having the growth mindsetBe well organised, good time management and produce deliverables on timeA good communicator, who is able to take complexity and communicate it in a clear, concise and logical mannerBachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirableCover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical. • Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 6 days ago Marketing Communications Manager, APAC. Cover Genius The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak , Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAbout the RoleAs a Marketing Communications Manager, your primary responsibility will be to develop and implement regional communications strategies aimed at driving business growth and providing support to the global marketing team. To be successful in this role, prior experience with Australian media and a familiarity with the broader APAC market are essential. A strong understanding of effectively conveying brand narratives within the local market is also crucial. As the Communications Manager, APAC, you will be tasked with creating and executing the company’s regional communications plan. This involves taking ownership of all its aspects, such as drafting press releases, conducting media pitches and engagements, providing training to regional spokespeople, and faciliating support for regional event activations. Effective communications with partners and various internal and external stakeholders will also be a key aspect of your role.Regular collaboration with the leadership team, as well as they global marketing and communications team, is vital to ensure increased brand awareness and staying attuned to local market dynamics.What will your day look like? You will...Develop and implement comprehensive regional communications strategies aligned with business objectivesCreating compelling messaging and content tailored to resonate with local market, while maintaining brand consistencyManage relationships with media outlets, journalists and influencers to secure positive coverage and visibility for Cover GeniusWriting and editing press releases, op-eds/articles, blog posts and other materials to effectively communicate key messages and initiativesCollaborate cross-functionally with internal teams, such as product marketing, sales and customer, to align message and support business goals.Analyze communications metrics and KPIs to assess the effectiveness of communication strategies and make data-driven recommendationsStay informed about industry trends, market dynamics and competitor activities to identify opportunities and mitigate risksTo help us level up, you'll ideally have:4-6 years relevant work experience, preferably at an agency or company creating, pitching and managing contentExcellent Communication Skills: Strong verbal and written communication skills for effectively conveying messages to various stakeholders and media outletsMedia Relations: Experience in building and maintaining relationships with media, pitching stories and securing positive media coverageContent Creation: Proficient in editing and creating engaging content across various mediums, including press releases, articles, blog posts, social media posts, etc.A Bachelor's degree in Communications, Humanities or Journalism (A postgraduate degree and/or record of academic achievement is not a must have, but desirable)To be successful, you'll bring:Can-do approach and flexibility to adapt to changing priorities, market dynamics and emerging trendsResiliency and ability to work under pressureExceptional organizational and time management skillsAttention to detailResourcefulnessWhy Cover Genius?Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 7 days ago Staff Data Scientist. Intuit Inc. Intuit’s Small Business Group (SBG), serves the needs of small businesses and self-employed through Quickbooks and our ecosystem of attached products. Our mission is to power prosperity around the world, which means dramatically rethinking how we enable small businesses and individuals to run their businesses with Data team is searching for a talented Staff Data Scientist to drive initiatives across the Australia and Rest-of-World (AUROW) Business. We are an exciting, fast paced, and innovative team, leveraging industry-leading tools and best a Staff Data Scientist, you will collaborate with cross functional teams to develop insights, lead experimentation, develop ML models, and drive key business results. You will take complex concepts and communicate them to both technical and non-technical leaders in order to effect change for our customers. You will be an instrumental leader in shaping the strategy and future of the AUROW Data Science Program, particularly focused on Product AI. Working across Intuit AI, Data Engineering, Product, Marketing and Sales you will support an integrated plan to grow and scale Data Science for the SBG business. ResponsibilitiesPerform hands-on data analysis and modeling with large data setsLead experimental designs and measurement plansApply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithmsWork side-by-side with product managers, software engineers, and designers in designing models, experiments, and minimum viable productsExplore new design or technology shifts in order to determine how they might connect with the customer benefits we wish to deliver Advanced in SQL and a statistical programming language such as Python and/or R7+ years experience in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, anomaly detection, recommender systems, sequential pattern discovery, and text miningExpertise in experimental design and Multivariate/A-B testingWillingness and ability to adapt to rapid business and organizational changes that accompany a high-growth environmentSolid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.Undergraduate Degree in Quantitative Field, or equivalent experience
#J-18808-Ljbffr Posted 7 days ago Product Manager. Cover Genius Ltd The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak , Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAbout the RoleThis role will be a key figure in driving our team product roadmap and own product goals around increasing the scalable and recurring customer revenue driven from cross-sells and upsells. The team is in charge of all the initiatives associated with customer activation and monetisation. The role will report to the Director of Product . You will work closely together in defining product deliverables, leading and influencing a cross functional team through sprints, creating well articulated documentation and ultimately being a pivotal figure in the achievement of go to market deadlines. You will also have a focus on keeping close to market activity that may impact the product, consulting internally and having a key voice in the direction and trajectory of the roadmapWhat will your day look like? You to day management of software engineering product team and support of partnership team with customer-centric solutionsWork closely with a number of stakeholders to gather requirements, own the solution design, and communicate out on recent releasesFinding and implementing growth opportunities and driving prioritization alignment on those opportunitiesWriting product specificationsExploratory data analysis to uncover insights and product opportunities using SQL, Big Query &/or Super SetReporting including presenting commentary at meetings as neededContinuing development of depth of knowledge of specific product lines, including coverage innovations and pricing changes, and regulatory developmentsTo help us level up, you'll ideally have:4-6 years of product management or software engineering experienceExperience with consumer facing product development and applying best practices to improve the customer experience and conversion.Understanding and/or hands-on experience in software development and web technologiesExperience with agile project management methodologyDemonstrated passion for the web, technology, startups etc with a deep understanding of product strategy theory and clear intent to make the transitionExcellent people management and engagement skillsPassion, drive, confidence and commitmentProven ability to communicate complex ideas in a clear, concise manner both verbally and in writingStrong management and engagement skillsExperience in a fast growing startup or similarly high growth global internet companyProven track record of increasing revenue through product innovationBachelor's degree in Computer Science, Engineering or equivalent technical field, A postgraduate degree and/or record of academic achievement is also be successful, you'll bring:Driven, energetic and a “good enough is not enough” mentality.A sense of ownership over all aspects of the productA sense of urgency to deal with issuesExcellent attention to detail.Result drivenAbility to work under pressure.Organizational and time management skills.Positive approach to changeMarketing mindset looked upon highlyWhy Cover Genius?Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 7 days ago Communications Manager, APAC. Cover Genius Ltd The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak , Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAbout the RoleAs Communications Manager, your primary responsibility will be to develop and implement regional communications strategies aimed at driving business growth and providing support to the global marketing team. To be successful in this role, prior experience with Australian media and a familiarity with the broader APAC market are essential. A strong understanding of effectively conveying brand narratives within the local market is also crucial. As the Communications Manager, APAC, you will be tasked with creating and executing the company’s regional communications plan. This involves taking ownership of all its aspects, such as drafting press releases, conducting media pitches and engagements, providing training to regional spokespeople, and facilitating support for regional event activations. Effective communications with partners and various internal and external stakeholders will also be a key aspect of your role.Regular collaboration with the leadership team, as well as they global marketing and communications team, is vital to ensure increased brand awareness and staying attuned to local market dynamics.What will your day look like? You will...Develop and implement comprehensive regional communications strategies aligned with business objectivesCreating compelling messaging and content tailored to resonate with local market, while maintaining brand consistencyManage relationships with media outlets, journalists and influencers to secure positive coverage and visibility for Cover GeniusWriting and editing press releases, op-eds/articles, blog posts and other materials to effectively communicate key messages and initiativesCollaborate cross-functionally with internal teams, such as product marketing, sales and customer, to align message and support business goals.Analyze communications metrics and KPIs to assess the effectiveness of communication strategies and make data-driven recommendationsStay informed about industry trends, market dynamics and competitor activities to identify opportunities and mitigate risksTo help us level up, you'll ideally have:4-6 years relevant work experience, preferably at an agency or company creating, pitching and managing contentExcellent Communication Skills: Strong verbal and written communication skills for effectively conveying messages to various stakeholders and media outletsMedia Relations: Experience in building and maintaining relationships with media, pitching stories and securing positive media coverageContent Creation: Proficient in editing and creating engaging content across various mediums, including press releases, articles, blog posts, social media posts, etc.A Bachelor's degree in Communications, Humanities or Journalism (A postgraduate degree and/or record of academic achievement is not a must have, but desirable)To be successful, you'll bring:Can-do approach and flexibility to adapt to changing priorities, market dynamics and emerging trendsResiliency and ability to work under pressureExceptional organizational and time management skillsAttention to detailResourcefulnessWhy Cover Genius?Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 7 days ago Accounting Adjunct Faculty (Part-Time) Virginia Western Community College Virginia Western Community College, located in the heart of the Blue Ridge Mountains of the Roanoke Valley, is accepting applications for part-time Accounting Adjunct Faculty in the School of Business, Technology, and Trades (BTT). Adjunct faculty positions are appointed on a course-by-course, semester basis as needed. Accounting adjunct faculty are needed to teach college-level courses in-person on the main Virginia Western campus, as well as distance learning/online courses. Courses include Principles and Intermediate Accounting, Payroll and Computerized Accounting, as well as Taxation. Faculty are expected to maintain currency in their teaching disciplines and in trends in community college education. In addition, faculty are expected to be active participants in departmental communication. Posted 8 days ago Senior Account Executive. Intuit The Mid-Market Managed Account Sales Team consists of highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Strategic Account Manager is responsible for generating new growth and protecting revenue for their list of assigned customers. Their primary responsibilities will be to engage customers to gain the understanding of the businesses needs across all of their locations, demonstrate our core capabilities and ultimately make recommendations for the right solution stack for their business. Leveraging Intuit support partners and resources will be critical to achieving your business objectives along with meeting customer needs. This role plays a critical role in service to one of Intuit’s Big Bets…Disrupting the Small Business Mid-Market. These positions will be individual contributor roles based out of a specific location or site. AM roles will be geographically located out of one location and will be in office for 2-3 days per week. Account territories can and will include areas across the US, but will be supported virtually. Posted 3 days ago Key Account Manager. Intuit Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence. Posted 3 days ago
