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Description
Job Summary
Responsible for working with a development team to ensure excellent product delivery. This is an entry level position to learn the product development process. Identifies opportunities to develop and enhance the product experience, translate these opportunities into user stories, track progress of development, and monitor success as it goes into market. Under minimal to moderate guidance, determines own work priorities. Knowledge impacts multiple projects. Develops solutions relative to complex development problems; standards are frequently not available. In–depth knowledge and application of engineering methodologies; beginning to demonstrate knowledge beyond discipline. Has in–depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.
About the Team:The Network Facilities & Solutions (NFS) Product Team is looking for a Sr. Specialist, Product Management to lead key product initiatives around tools that support our Headend and Data Centers. We are a small but mighty team who support each other and lean in to achieve a common goal of enhancing our technical products to improve the overall customer experience.
What You’ll do:Opportunity Assessment:
- Competitive Insights: Analyze the competitive landscape (e.g., Comcast Labs, Emerging Technology) to inform long-term platform vision and strategies aligned with KPIs and market trends.
- Strategic Vision: Develop platform strategies based on market research, performance data, and global industry trends, contributing insights to customer strategies and KPIs.
Definition & Discovery:
- Experience & Platform Exploration: Identify and explore new experience and platform opportunities supporting Market KPIs while defining long-term visions and strategies.
- Backlog Management: Plan and prioritize product features for development, ensuring alignment with business value and ROI alongside Product Management.
Requirements & Common Goals:
- User-Centric Approach: Represent user insights and advocate for solutions addressing consumer pain points.
- Experience & Platform Requirements: Translate business needs into platform requirements and priorities for Minimum Lovable Products (MLP), emphasizing privacy, security, DEI, accessibility, sustainability, and ethical design.
Design & Development:
- Prototyping & Design: Refine prototypes, UI/UX designs, and final specifications based on MLP requirements and KPIs.
- Product Build & Testing: Oversee integration of code into existing platforms, conduct usability and experience testing, and facilitate acceptance testing to ensure alignment with user stories and quality standards.
Product Launch & Optimization:
- Trials & Release Management: Conduct final trials, facilitate technology and employee trials, and support Market Product Managers in release management.
- Continuous Refinement: Drive ongoing optimization and refinement of experiences and platforms to enhance market engagement and address user feedback and errors.
Stakeholder Engagement:
- Reporting & Inquiry Management: Establish reporting structures for customer behavior tracking, ensure data transparency and documentation, and manage information requests from internal and external stakeholders.
Skills & Qualifications:
- Proven experience with Data Center Infrastructure Management (DCIM) tools and technologies
- Experience in strategic planning, product management, and user experience design.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and stakeholder management abilities.
- Proficiency in project management tools and agile methodologies.
- This role requires a proactive and strategic thinker with a strong focus on user needs and business goals, capable of driving innovation and continuous improvement in experience and platform development.
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
