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One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The UHS Corporate Business Office is seeking a dynamic and talented Manager - Revenue Cycle (Patient Access).

The Manager - Revenue Cycle (Patient Access) supports the UHS Acute Care front-end revenue cycle processes which encompass: Scheduling, Registration, Admission functions, Insurance Verification/Authorization, Financial Counseling and Point of Service Collections.

Key Responsibilities include:

• Monitors facility compliance with current standards, policies and procedures.
• Provides leadership and direction for high level projects and technology decisions. Bridges the gap between operation and technical processes that result in better workflows/outcomes.
• Oversees and maintains relationships with revenue cycle vendors to assure the success and improvement of patient access revenue cycle tools.
• Develops technical roadmaps and operational guidance for the use of patient access applications with emphasis on appropriate structure and communication between these applications.
• Collaborates with IT and other teams in the design, adoption, and optimization of patient access-related tools and technologies, such as Cerner optimization, insurance verification tools, and online registration systems.
• Leads teams in meeting high quality performance standards and in achieving KPIs in all areas of responsibility by creating an environment of continuous improvement and accountability.
• Ensures satisfactory and timely resolution of service and maintenance IT tickets for Patient Access Service Applications.
• Assists with implementation of new products and services, enhancements to systems and operational changes in workflow. Completes testing as needed in this area.
• Supports the continuous assessment of the patient access functions. Works with internal and external resources and supports the ongoing enhancement initiatives of internal and vendor applications and tools.
• Serves as a liaison to enable process improvement activities and communications between the hospital, CBO, and corporate teams.
• Discovers and implements opportunities for process improvement through reviewing performance metric reports and collaborating with other departmental leaders; articulates the business case for such changes.
• Supports the annual planning process to establish objectives and performance measures that gauge the effectiveness and efficiency of organizational strategies.
• Develops and delivers education sessions materials on standardized workflow processes and procedures.
• Manages a team of analysts, monitors team results, addresses teammate relation issues and escalates to Director as necessary. Provides direction and oversight to less experienced team members.

Experience & Knowledge:

Bachelor's Degree required, Master's Degree preferred. 5-8 years of related experience required.

This position must possess extensive knowledge of revenue cycle systems, functions, policies and procedures, including experience with front end revenue cycle operations, from scheduling, pre-registration, Admitting functions, insurance verification/authorization, financial counseling and point of service collections. Must be very knowledgeable about various healthcare industry trends and regulations. Must have a proven record of identifying process improvement opportunities and working effectively with Patient Access tools, vendor management and staff at all levels of the organization. Previous experience working with Experian eligibility tools and Cerner Patient Management preferred. Demonstrated verbal and written communication skills are required. Demonstrated proficiency with Microsoft word, excel spreadsheets, databases, email, and ability to manage large scale projects is required. Must be organized and detail oriented.

Travel Requirement is approximately 25%.

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
  

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or .