Salary Range:$40,000 – $49,000 Salary range estimated by Zippia
Posted 4 days ago
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Description
Position Details
Summary
Operating Title
Coordinator of Registrar Operations
Long Classification Title
Assistant Registrar
Campus Location
Plymouth
Department
PSU Registrar's Office
Summary of Position
The Registrar's Office at Plymouth State University invites applications for a Coordinator of Registrar Operations. This position oversees the daily operations and core functions of the Registrar's Office, oversees the majority of student records processing and supervises three front-line Sr Program Services Assistants. The incumbent applies policies and procedures in an organized and timely manner, engages in problem solving and triage, as well as assists with information technology and systems. Requires dependability, exemplary interpersonal skills, a strong work ethic, a meticulous attention to detail and a sharp technical aptitude. This exempt position is 100% time benefited.
Acceptable minimum level of education
Bachelor's
Acceptable minimum years of experience
3-5 years
Additional Job Information
Posting Number
PS4520FY24
Other minimum qualifications
- Bachelor's degree and three years of experience or Associate's degree and five years of experience dealing with a computerized student records system in an academic environment.
- Familiarity with data processing and computer software applications for a Registrar's office.
- Effective communication and writing skills.
- Analytical, organizational and interpersonal skills.
Additional Preferred Qualifications
- Experience in a registrar's office involving progressive responsibility and duties requiring discretion and independent judgment.
- Experience with Banner and DegreeWorks systems, student records and report writing tools.
- Knowledge of curriculum and academic program structures in a university setting, and experience with all levels of higher education including adult learners.
- Ability to travel short-term on behalf of the University
- Exposure to education software products such as Xtender and Parchment, as well as proficiency in Microsoft Office applications with an aptitude for learning new software systems.
- Supervisory experience
- Ability to establish and maintain effective working relationships with faculty, staff, students and the general public.
- Excellent time management and strong logic skills with attention to detail.
- Capable of adhering to legal requirements and regulations and maintaining confidentiality while providing exceptional service.
- Demonstrated ability to use good judgment, interpret and communicate policy, rules and procedures.
- Experience with office duties requiring discretion, prioritization, research and time-sensitivity.
- Self-motivated and committed to continuous improvement; with the ability to work independently and as part of a team in a high-volume, fast-paced environment
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
Percent Time Information (FTE)
1.00
Grade
18
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.
Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.
Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution's legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow's leaders.
Surrounded by lakes and mountains, PSU's 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
Posting Details
Posting Date
03/20/2024
Open Until Filled
Yes
Closing Date
Posting Open to Internal Candidates Only?
No
Interested Internal Candidates Exist?
No
Job Category
Salaried Staff (Exempt)
Appointment Type
Regular
If TERM position provide projected end date
Equipment/Instruments
Drivers License and Physical Requirements. Please check all items that apply.
None applicable
Duties / Responsibilities
Job Duties
Duty/Responsibility
A. Oversight of daily operations and core functions
- Provide general academic information and assistance in a professional and efficient manner, clearly explain university academic policies and procedures and point out resources for self-service
- Provide general technical support for records and registration activities in collaboration with
Registrar teammates. - Perform a wide variety of very detailed and time-sensitive data entry and record keeping duties relating to student record maintenance in the student information database. Understand appropriate technology and workflow to leverage as a resource for better customer service.
- Cultivate trust in the registrar's office by offering quick and accurate answers to questions and
reducing the need to shuffle students.
- Structures and assigns work
- Provides direction to subordinates
- Provides functional supervision and training
- Leads team in managing daily tasks, working with students, faculty, advisors, and colleagues, and in seeking and recognizing opportunities for improvement
- Conducts performance reviews and handles disciplinary actions; contributes to salary decisions
D. Participate in managing the office email account, the phone tree, and assisting walk-ins.
E. Trouble shoot/problem solve
F. Error check & quality control
G. Oversight of scan/index workflow
Duty/Responsibility
Oversight, solely or as part of a team, for the following:
- All course scheduling (e.g., rolling courses from semester to semester and training AOMs). Serves as a back up to the course scheduling email account.
- The numerous processes involved in pre-scheduling incoming students (e.g., collecting lists of
courses from program coordinators). - The numerous processes for current student registration (e.g., setting up terms in Banner,
assigning and removing groups/PINs, registrar-related holds, pre-requisite error checking) - Transfer credits for current students.
- Registrar's office participation in orientations and Panther Days
- Registrar's office steps related to the Ascent & NOLS programs, and study abroad
- Registrar's office steps related to students withdrawing from the university, on leave of
absence, dropped for non-payment, and readmissions. - The review and processing of all student requests
- The review and processing of all academic record and policy exceptions
- All end-of-term grade processing (e.g., finalizing academic records, manually checking and
adjusting repeated courses as necessary, producing presidents/deans lists, processing and
managing all aspects of academic standing) - Back-up coverage for front-line employee vacations and absences
Duty/Responsibility
A. Represents the Registrar's office on projects, task forces, and committees as assigned
B. Assists in the implementation of new projects and initiatives.
C. Collaborate with administrators, faculty, IT and student service colleagues to facilitate and improve services to students.
D. Participates in testing of Registrar's Office software upgrades/implementations, generating reports and evaluating technical opportunities for improvements.
E. Assist with researching issues regarding compliance with government and other external
regulations and assist with compliance as required.
F. During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.
G. Perform other related duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
- Resume/Vita
- Cover Letter
- (3) Professional References Contact Info
Optional Documents
