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IT Server Engineer - AFF

DTE Energy | Detroit, MI, US, 48228

Posted 2 days ago


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Description

DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you'll be part of a team that welcomes, recognizes, and celebrates differences, and values everyone's health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE.Together, we can achieve great things.

Job Summary

Location: Detroit, MI

Senior-level professional level IT Server Engineering position. Provides level-2 support, makes recommendations, supports and may lead projects, and participates in and may lead the development and/or research of advanced technologies. Provides ongoing infrastructure support, analyzing server use/design and participates in future infrastructure planning. Works independently with limited super-vision. Span of control: 0; this is an individual contributor job, although it may provide technical guidance and assistance to less experienced IT engineers & staff.

Key Accountabilities
  • Provides second level engineering support for trouble ticket/problem resolution for Server Hardware/Software - Unix, Linux, and Windows Servers; provides problem definition and resolution using existing procedures; may develop and enhance Server Engineering procedures
  • Supports and may lead projects to ensure on-time and in-budget implementation to support the achievement of business unit strategic plans
  • Makes recommendations regarding development/definition/management of process design standards and new technologies and techniques for managing data center resources in the areas of disk management, backup and recovery of systems, server hardware/software consolidation as well as system performance and capacity planning, participates in and may lead research of advanced technologies
  • Provides configurations for server infrastructure support and server installation assistance for new applications and business projects to ensure integration into the existing infrastructure; consults with application teams on proper design and use of technologies and tools; provides input on configurations for server infrastructure support
  • Actively seeks opportunities, participates in, and may lead continuous improvement initiatives of internal processes, procedures, and standards
  • May interface with vendors and participate in evaluations of external vendor solutions for applicability to business needs; may lead Pilot Technology projects to assess applicability of technologies to the enterprise
  • Utilizes team building skills on multiple teams; may lead teams
  • Assists with and participates in formal presentations; develops and delivers informal presentations
  • Provides planning and time estimates for own assignments and assists other team members with planning; creates and maintains project work plans as needed
  • Works reliably and independently; takes ownership of problems in own area of knowledge and expertise for the quality of own work and team output; provides guidance and technical training to less experienced Server Engineering staff and IT personnel
Minimum Education & Experience Requirements
  • This is a dual-track base requirement job; education & experience requirements can be satisfied through one of the following options:
    • High School or GED, & 6-plus years of experience in system administration including installing, configuring, troubleshooting, and patching for one of the following technologies: Windows Server, LINUX, HP/UX, AIX, and SAN storage, and supporting software products, or
    • Associate degree or certificate (i.e., the completion of a core group of program-related courses designated by the institution) in a computer science / information technology discipline, from an accredited Associate degree granting or technical institute & 4-plus years of experience in system administration including installing, configuring, troubleshooting, and patching for one of the following technologies: Windows Server, LINUX, HP/UX, AIX, and SAN storage, and supporting software products
Other Qualifications

Preferred:

*Bachelor's degree in a computer science/information technology discipline
*Proficient 'active listening,' verbal, written and presentation skills; communicates clearly, with credibility and confidence
*Ability to conduct informal presentations and assist with formal presentations
*Communicates effectively with the ability to build relationships to foster a positive team environment and elicit support for acceptance of new technology within the organization
*Strong analytical and problem-solving skills and ability to recommend, participate in, and lead solution implementation in area of responsibility
*Experience in leading projects and using project management tools
*Broad understanding of IT industry, e.g., emerging technologies, industry standards, support services, architectures, systems design, and systems integration and knowledge of area of responsibility
*Well-developed organization and planning skills (typically acquired through at least 5 years of experience)
*Ability to apply project planning & implementation and/or continuous improvement principles (typically acquired through several years of experience in these areas) to affect tangible, positive out-comes
*Competent in "multi-tasking" (i.e., the ability to prioritize & manage multiple tasks, issues or projects that may include high-visibility initiatives and require innovation, teamwork & planning)
*Promotes an atmosphere conducive to the open exchange of new ideas, and alternatives to orthodox approaches
*Ability to work in a 'team' and/or 'matrixed' structure, supporting multiple clients
*Flexibility & the ability to work with shifting priorities; embrace new/evolving responsibilities
*Copes with multiple demands from superiors, and/or subordinates & peers in a positive and even-handed fashion; displays a calm demeanor under pressure
*Initiates new ideas and approaches, challenges orthodox practices & approaches with reasonably sound alternatives
*Experience in working with vendors and utilizing/enhancing vendor products and tools for the enterprise environment
*Ability and flexibility to perform on-call responsibilities to provide off-hours support as scheduled

Physical Demands & Working Conditions

The physical demands characterized here epitomize those that must be met by an employee to properly perform the integral functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential order to properly perform the integral functions of this job, the employee is required to:

  • Occasionally stand or walk and stoop or kneel. Frequently, the employee is required to sit
  • Talk or hear, both in person and by telephone; use wrists, hands and/or fingers in a repetitive motion; and reach with hands and arms extensively
  • Occasionally lift objects of up to 10 pounds in weight
  • Use computers with exposure to video display terminals; and some repetitive motion associated with data entry, the use of a computer mouse, and while using other office equipment
  • Vision requirements for this position include close vision, color vision, depth perception and the ability to adjust focus


The employee performs job duties primarily in a work from home capacity and periodically from a climate-controlled office environment, with a moderate noise level.

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize varying combinations of the competencies cited in this description, depending on the organization & role to which they're assigned. This description is intended to describe the general nature & level of work being performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the right of any supervisory or management representative to assign, direct & control the work of employees under his supervision.


PRIVACYNOTICE TO CALIFORNIAJOB APPLICANTS

At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.

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