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Clinical Support Assistant

Earn as your learn and jumpstart your healthcare career in becoming a CMA through Springfield Clinic. Want to learn more about the CMA role, click here You don't need more than a high school diploma or GED to get started. We will provide on the job training while you work for us.

The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care.

About Us:

We are a community of caring. Everything we say and do and how we say and do it is reflected in the differential patient experience you will encounter at Springfield Clinic. We are a physician owned organization that has been passionately improving health, providing care, and serving the community since 1939, with over 90 locations across Illinois. Come join us in our commitment to the community to provide an exceptional patient experience.

The Role:

The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care.

What We Offer!

• Vision, Life, Dental, Health and more for our employees working 24 Hours or More!
• Employer Paid Short-Term Disability
• Generous Retirement (including Profit Sharing)!
• Paid Time Off (Time Off, YOUR Way)
• Paid Holidays (including Floating Holiday)
• Unlimited Career and Growth Opportunity
• Exclusive Discounts & Wellness Resources (Employee Assistance Programs)

What You'll Do:

• Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard
• Assist in answering phones.
• Clean clinical areas before and after each patient use.
• Prepare patient for physician exam/procedure.
• Interview patient to determine chief complaint and medical history.
• Take vital signs and document results.
• Organize all medical information and place in the record.
• Complete department task list as appropriate.
• May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training.
• May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training.
• May perform medication administration with supervision after training.
• Schedule appointments effectively and efficiently according to patient needs.
• Attend all educational sessions for job role.

Your Qualifications:

• Patient experience preferred. Strong interest in healthcare field.
• High school or GED.

Licenses/Certificates

• Certification/licensure must be obtained within 90 days of eligibility of taking exam.
• Eligibility examples include:
  • 90 days from authorization to test letter for NCLEX
  • 90 days from CMA program graduation
  • 90 days from one year work anniversary in eligible setting
• Current CPR certification per American Heart Association guidelines within 30 days of hire date.

Working Environment

• Works in office setting during the hours the Clinic is available to patients/families.
• Sitting vs. standing averages to 50-50%.
• Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level

HIPAA1

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off

Healthcare setting:

• Clinic

Multi Medical Specialties

Schedule:

• Monday to Friday, 8AM-5PM
• No weekends