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• Three (3) years of entry writing and/ or brokerage operation experience.
• Thorough knowledge of U.S. Customs regulations.
• Thorough knowledge of the HTSUS
• Knowledge of FDA/OGA process.
• In-depth understanding of U.S. import process.
• Intermediate Computer skills (in programs such as MS Word, Excel & Outlook, ABI).
• Strong organization and time management skills.
• Bilingual (English/Spanish).
• Ability to work for extended hours and on weekends.
• Ability to work with minimal supervision and deliver a high level of customer service.
• Detail-oriented, organized and the ability to effectively manage multiple priorities.
• Preferred- Experience using DESCARTES software.
• Preferred - Licensed Customs Broker.

• Classify import items and notify Customs to determine appropriate import duties
• Train and advise team members in areas of Customs regulations, classification and valuation
• Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification and valuation. Perform regular review of trade publications
• Maintain and keep current all customs compliance documentation for management audit and record retention.
• Receive, review, and process high-volume and/or complex import transactions and entries for an assigned base of accounts, including the classification and valuation of goods
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate. Arrange both delivery and the invoicing of the import account for services rendered
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
• Adhere to all domestic and international shipping regulations
• Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner
• Provide excellent and timely customer service, under the limited supervision and advice of the department Supervisor or Manager, by proactively informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility
• May identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility
• May provide input on team performance as assigned
• May be required to provide systems training for new employees, on-site at the branch

• Assist Management with written procedures, SOP as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, Customs correspondence, post entry process and any other related information.
• Assist Management compile documentation for Customs packets as required by Customs.
• Any other duties as assigned by Management.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.