Posted 10 hours ago
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Description
Endress+Hauser Optical Analysis is the global leader in Raman spectroscopy, tunable diode laser absorption spectroscopy (TDLAS), and quenched fluorescence (QF) instrumentation for laboratory, process, and manufacturing environments. Our laser-based analyzer systems perform high-performance chemical composition and concentration measurement of all phases of matter in any installation environment.
The Technical Sales Engineer position will be part of a team that provides critical support to our global sales channels in offering Endress+Hauser spectroscopic products and services. This position provides advanced technical product support to the Sales Support team. These products are used within Endress+Hauser's seven key industries for global markets or specific world areas, with emphasis on Oil & Gas, Chemical, Life Science, and Food & Beverage industries.
Role + Responsibilities
- Support sales specialist team in responding to Request for Quote (RFQ) by recommending specific products and solutions, whilst providing supporting documentation and drawings.
- Decipher technical product specifications and keep up to date with new company products as well as industry trends.
- Attend and host training, seminars, and workshops to improve skills and share knowledge.
- Provide technical, application, and product support to global sales channels - in a timely and helpful manner.
- Active use of multiple databases to plan, execute, and manage day to day sales activities.
- Support Order Entry team in execution of orders as projects from order entry through equipment installation.
- Analyze customer requirements and recommend optimal product configurations based on their specific applications.
- Customize equipment setups to meet individual customer needs, considering factors such as sample size, accuracy, and throughput.
- Conduct performance evaluations of process interfaces and fine-tune parameters for optimal results.
Qualification + Profile
- Bachelor's degree in Mechanical Engineering
- An expert at tolerance analysis and ensuring that parts meet these tolerances.
- Experience with pressure vessel design, welding, sealing, buckling and structural analysis is a plus.
- Knowledge of metallurgy, tribology, alloy/chemistry compatibility, coating, heat treating is a plus.
- Team player with strong organizational, communication (written and verbal), and people skills, including the ability to interface with customers and handle issues tactfully and professionally.
- Skilled in Microsoft Word, Excel, Outlook, and PowerPoint; Infor OSI ERP, SAP and/or Salesforce CRM a plus.
- Ability to report and present on technical topics.
- Must have strong attention to detail with the ability to catch and correct errors.
- Must be reliable and dedicated, with personal integrity and high level of respect for all individuals.
- An understanding of ATEX/CSA/IEC certification is a plus.
Benefits + Perks
- The security of working for an international family-owned company
- Tuition reimbursement and a wide range of development opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Competitive compensation and bonus opportunities
- Caregiver and Parental Leaves
- Generous paid time off
- Life insurance and 401(k) savings with company match
- Full-service cafe, fitness center, and health clinic (in Greenwood, IN)
Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
