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Global Furniture Group, a leader in the workplace, education, healthcare + hospitality furniture industry has an immediate career opportunity at our Chicago, IL distribution center. This candidate will be responsible for using superior knowledge of Global's products and processes to enter our more complex projects including contracts, 3^rd party bill orders, showroom and tradeshow orders. They will identify common problems and escalate them to management, along with possible suggestions for improvement to the submittal and entry process.

Duties and Responsibilities

• Enter NEW Purchase Orders.
• Process XML, EDI, SIF and PDF Orders.
• Coordinate with the appropriate Customer Care team to ensure specialty accounts are entered correctly.
• Enter Parts-Express (w/cost)
• May Process high dollar orders.
• May Process specialized orders - such as GSA/ Contracts and Evolve.
• Work with OE lead to ensure all orders are proofed prior to release from Hold(s)
• Initiate Addendum Process.
• Conduct final QA of Orders prior to release.
• Release Orders into Production.
• Cancel/Revise PO prior to release (on hold / QA Check)
• Correspond with Secondary Review Team (credit hold)
• Correspond with Proforma Team (CIA / deposit)
• File Documents in accordance with local guidelines.
• Provide training and assistance to Order Entry Representatives.
• Complete Additional Duties as Assigned.

Requirements

• Articulate email, fax and verbally communicate in a clear and concise manner.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Knowledge of Microsoft Office programs (Excel, Word, etc.).

Education

• High school diploma or general education degree (GED); at least three to six years related experience and/or training; or equivalent combination of education and experience or military equivalent.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers, and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China, and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Chicago | Miami | NYC | Philadelphia| Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore | Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle| Tampa

You can visit us at

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Global Furniture Group is an Affirmative Action Contractor and Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Global is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Global is a smoke-free and drug-free workplace. To request assistance in completing this application, please call and ask for Human Resources.

This application will be considered for a period of 90 days. If you are not hired within that time period, your application will be deemed expired, and you will need to re-apply to be considered for future open positions with the company.

Global will not sponsor applicants for work visas.