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GW Hospital is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, next to the Foggy Bottom metro. GW Hospital serves a diverse group of patients-from residents to our nation's leaders. As an academic Level I Trauma Center, GW Hospital has the resources and clinical expertise necessary to provide specialized, complex care. US News and World Report has recognized GW Hospital as high performing in the specialties of Neurology, Neurosurgery, Urology, Stroke, COPD, Cardiac, Kidney, Lung Cancer. GW Hospital is the only DC hospital awarded the LeapFrog B for quality and safety. GW Hospital is growing, with plans to open a new hospital in 2024, along with free-standing emergency centers, urgent-care centers, and outpatient procedural care

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The mission of George Washington University Hospital is to provide the highest quality healthcare, advanced medical technology, and world-class service to its patients in an academic medical center dedicated to education and research.

Job Title: Surgical Scheduling Clerk

Location: George Washington University Hospital

Overview: As a Surgical Scheduling Clerk at George Washington University Hospital, you will play a vital role in ensuring the efficient and effective scheduling of all division surgeries. Under general supervision, you will be responsible for intake and posting of surgical cases, demonstrating proficiency in patient scheduling, telephone etiquette, and prioritizing customer satisfaction to support the hospital's mission.

Responsibilities:

• Schedule all division surgeries for hospital outpatient/inpatient and Ambulatory Surgery Center, including changing and canceling appointments.
• Coordinate with surgeons' offices to obtain accurate booking information and enter it into the scheduling system.
• Allocate appropriate time slots for each procedure based on historical data and physician preferences.
• Arrange similar type cases in the same operating room to optimize efficiency.
• Communicate any special equipment, instrument, or supply needs to relevant staff members.
• Refer conflicts or procedural questions to the OR Clinical Coordinator or designated supervisor.
• Ensure completeness and accuracy of surgical postings by obtaining missing patient information, equipment needs, CPT codes, and special requests from physicians' offices.
• Notify relevant stakeholders of any changes affecting the next day's surgical schedule.
• Foster a positive and cooperative work environment by collaborating with fellow team members and assisting as needed.
• Consolidate the schedule whenever possible to minimize gaps and maximize efficiency.
• Perform additional duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Excellent computer skills, including proficiency in patient scheduling systems and software, with a strong preference for experience working with Cerner.
• Fluent spoken and written English language skills.
• Demonstrated communication, organization, and critical thinking skills.
• Knowledge of medical terminology.
• Analytical thinking ability to assimilate information and make decisions based upon guidelines.
• Excellent customer service skills, with a focus on patient satisfaction.
• Accuracy and speed in typing, with attention to detail in data entry tasks.

Join our team at George Washington University Hospital and contribute to the seamless coordination of surgical procedures, ensuring the highest level of patient care and satisfaction.

ABOUT UNIVERSAL HEALTH SERVICES:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or .