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*Introduction*

DB Cargo UK is currently recruiting for an IS Applications Apprentice to join our IS Applications Support team based within our IT Department at Doncaster Headquarters.

DB Cargo UK has an extensive portfolio of IT applications ranging from business-critical corporate systems used by hundreds of users to highly-specialised rail systems for small teams of experts.

The salary for this position is up to £20,000 per annum depending on entry qualifications.

Our Assessment Days are on the 19th and 20th June – If you are shortlisted, you will need to be available to attend a full day assessment centre at our Head Office in Lakeside, Doncaster.

The Assessment Centre will comprise of a mix of activities throughout the day, including, group and individual tasks and an interview. We will be assessing for a variety of different apprenticeships on the day and depending on your application, may be considered for multiple positions.



*What will you be doing?*

The role is primarily to support the application used by the Engineering and Safety Department’s portfolios, but experience will be gained in multiple business applications.

Our IT team within DB Cargo UK manage our networks, infrastructure and governance to ensure effective and efficient use of our IT. They are busy ensuring the hardware, software, facilities and service components are operating to the highest standard and ensuring employees have the support in which to utilities them to maximise productivity.

The apprenticeship takes up to 2 years to complete, and offers the chance to gain qualifications, key skills and practical experience in a workplace environment. As an apprentice, you will be given time to complete any apprenticeship course work during work hours.

During your IS Applications Apprenticeship you will be gaining the following experiences:

Create and develop strong working relationships within the IT Department and with internal business customers to help achieve both customer and DB Cargos business needs.

You will work alongside the IS Application Project Managers in providing day-to-day assistance to our users on the use of applications and give training where necessary.

Working alongside IS Applications Support Analysts, you will handle user issues, working with other support teams and third parties to ensure resolution.

Record and analyse new customer requirements and turn them into specifications for suppliers.

You will be assisting all our users with acceptance-testing of applications.

Performing routine user management tasks, such as the creation and deletion of logins to ensure compliance.

Creating and maintaining application support and compliance documentation.

*What are we looking for?*

This is an Apprenticeship programme and we will be supporting your development at the start of your new career. We don’t expect you to come to us with all the experience, but we do look for some key qualities including:

Being self-motivated in your way of working as well as with your studies.

An understanding that you can work to deadlines both set internally and externally, and able to work efficiently and effectively to meet these deadlines.

You will be able to demonstrate good verbal and written communications skills which will translate well to a working environment.

You will have a passion for technology and in cutting edge products and solutions to improve the work environment and the systems we use.

Able to work closely with a variety of different teams and colleagues to work towards supporting our application users in an efficient and effective way, which helps us achieve both the customer and DB Cargo UK’s best interest.

In preparation for your interview, we would expect you to have completed some research on DB Cargo UK and due to the nature of role, we would like to see some basic understanding of technology as this may be something we explore in the assessment day.

In order to qualify for the technical apprenticeship – Level 4 Apprenticeship, we would require you to have 3 GCSE passes min level 4

Job Type: Full-time

Pay: Up to £20,000.00 per year



Application question(s):
* What is your motivation for applying for this position here at DB Cargo UK?


Work Location: In person


Reference ID: DBC_R00007686%65808754% %%uncategorized%%