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What you'll be doing The Administration Officer provides a comprehensive range of administration support and customer service to the staff and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager of the corresponding level and the direction of the Patient Services and Information Unit. The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required in accordance with the needs of the organisation to adequately deliver services. The Patient Presentation Officer provides administrative support to the Patient Presentation Stations across the Royal North Shore Facility. The incumbent will provide a professional, efficient service to patients, specialists, and staff of the facility. Provide a level of technical competence that facilitates the provision of services at all levels. To assist in ensuring the integrity of the data held on the Cerner System. The position plays a pivotal role in ensuring all reception processes are maintained and agreed outcomes are maintained. This position plays a vital role in ensuring the staff stations are effectively managing the demand in presentations, including but not limited to patient billing, rebooking of appointment and Napping. The Department Secretary is responsible in providing secretarial support for the departmental areas of NSLHD. The position provides administrative support including, booking, billings, diary management, transcription of reports, collation and analysis of documentation however is not limited to the duties. This position is required to supply support to Medical Oncology Department area using multiple applications. Candidates will need to meet the following criteria: Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them. Highly professional phone manner and excellent communication and interpersonal skills. Ability to be self-motivated with good time management skills. Well-developed computer skills including accurate data entry skills. Ability to work under pressure in a challenging environment. Previous experience in working in the health industry or medical environment. Ability to prioritise tasks. Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Applications Close: 3 October 2023 Tentative Interview Date: between 3-13 October 2023