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Client Services Administrator

Royal Eagle Security Services | City of Port Phillip, Victoria, AU

Posted 4 hours ago

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About the role This position would suit entry-level candidates or those with previous administrative experience looking to develop their Customer Services and Business Administration skills. The role is working closely with a specialised service team and includes service job administration and coordination functions, sales and procurement activities, and other business administrative duties. This is an outstanding opportunity for motivated candidates to join a reputable organisation. Benefits, Culture Energetic and 'can do' culture One RDO (rostered Day Off) per Month in addition to the standard annual leave Competitive remuneration package Close proximity to public transport and freeway access Newly renovated office Free on-street parking Hours are Monday to Friday, 8:30am to 5:00pm Skills and Experience To succeed in this role, you will have the following skills and experience: Lateral thinking, multitasker; Computer literacy, including Word and Excel; Good verbal and written communication skills; Professional and confident phone manner; Flexible, reliable and proactive; and Attention to detail. Duties and Responsibilities The main duties include, but are not limited to, the following: Receive and raise service jobs Review and approve service job reports Update customers on the progress of the service job Complete and invoice service jobs Get and compare prices from supplier for parts required on service jobs and order as required Data Entry Career Progression Some experience in service administration would be well regarded, however we are willing to train a person with the qualities that we are seeking. We are looking for somebody who can bring a strong work ethic, enthusiasm and initiative to the role. To ensure your career progression, RESS offer Friendly working environment with accessible management Strong support from management to develop your skillset and career pathways Attractive remuneration packages inline with your ongoing development Opportunities to work within other departments and progress to a roles such as Business Account Manager, Team Leader, Project Coordinator Work with you to develop an individual Professional Development Plan, including, where suitable, Nationally Recognised Training and Manufacturer technical training to support your knowledge in the industry Royal Eagle (RESS) pride ourselves in our industry acknowledged achievements, including OH&S, Quality and Environmental Certified Systems Recipient of the ASIAL Gender Diversity Award Highly Recognised for works completed in Critical Infrastructure – Multi Major Infrastructure Job Types: Full-time, Permanent Pay: $60,000.00 – $80,000.00 per year Schedule: Monday to Friday No weekends Work Authorisation: Australia (Required) Work Location: In person #J-18808-Ljbffr
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