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Site Specialist II - Inventory Control - Cambridge, MA.

Thermo Fisher Scientific | Cambridge, MA, US, 02140

Posted an hour ago

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Provides work direction to and/or performs all duties of a site specialist or site technician to ensure customer satisfaction. Monitors workflow to optimize staffing and services for customers. Work closely with customers and sales representatives/managers to support all service expectations. Services may include the portfolio of services provided, including order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass wash operations. It may also include lab-based tasks, including media/reagent preparation and cell culture support operations. Acts as a liaison between customers, sales, suppliers, logistics, and management using special system knowledge to ensure the success of customer relationships.