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Job Description

EMPLOYER SUMMARY

At Hercules, Inc., our customer-centric approach, and obsessive desire to develop creative solutions has allowed us to develop four highly refined solution engines to help our customers prosper - manufacturing, sourcing, warehousing, and fulfillment.

JOB SUMMARY

Supports Project Management team by performing daily administrative assistance on outdoor amenity projects and order fulfillment. Assists in the mission that team projects are completed within the restraints of time, quality, and budget.

POSITION DETAILS

• Salaried, in-office position at our corporate office in Eclectic, AL (approximately 35-45 minutes from Alexander City, Montgomery, or Auburn, AL)
• Excellent benefits plan includes medical, dental, vision, supplemental, paid holidays, paid time off, and 401k
• Opportunity to work for an amazing family-owned company with core values that you will love!!

DUTIES/RESPONSIBILITIES

Provide administrative support to project management team, including:

• Aid in vendor selection and setup procedure; gather necessary documentation for administrative setup
• Monitor and follow up on client contracts and act as point of contact for timely execution on client deliverables
• Assign generated leads and opportunities from Sales department, as well as phone, internet, or other sources to Project Management team
• Prepare and provide project documentation for internal teams to complete orders
• Organize and manage construction packets on awarded projects, including monitor construction schedule for project milestones to ensure all preparations are made
• Coordinate with accounting and customer service departments for payment arrangement status, or other account status as needed, such as material deposits and final invoicing
• Assist in partnering with Shipping/Logistics to coordinate the transport of necessary materials
• Assist in monitoring project progress, including addressing potential issues and communicating project performance to internal teams where needed

Ensure project management team digital assets and files are maintained

Prepare pricing estimates for clients on product-only requests, including product specifications and pricing information

Ensure quality, safety, and customer satisfaction on final deliverable

Other duties as assigned by Senior Project Manager

• High School Diploma (or GED or High School Equivalence Certificate) required; Some college preferred
• 1-2 years of work experience in an office environment required
• 1 year of experience in project planning or other role where high attention to detail is required
• Proficiency in Microsoft Office and general computer software required
• Knowledge of clerical and office procedures
• Competencies utilized: active listening, written and verbal communication, service orientation, decision making, good judgement, problem solving, time management, attention to detail, and scheduling
• Applicants chosen for employment will be required to submit to a criminal background check and drug screening

OTHER

• In-office presence required
• This position requires near constant repetitive motions, sitting, and using both hands
• Exposure to indoor climate-controlled office environment
• Compliance with all company, government, and customer guidelines for personal and customer safety protections

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