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Do you possess at least two years of administrative experience in a supply chain/logistics environment and are on the lookout for a new opportunity with a company that fosters growth? Staffmark is actively recruiting an experienced Supply Chain Account Coordinator to become an integral part of this dedicated team in Hagerstown, MD. If you have strong customer service, communication, problem-solving, and time management skills, apply for this exciting direct-hire position today!

Salary: $55,000-$60,000

1st Shift Hours: 7 am - 4 pm, Monday-Friday with occasional overtime

Essential Functions:

• Responding to customer inquiries and requests via email and chat promptly and professionally.
• Managing multiple customers as assigned, ensuring their needs are met and their inquiries are resolved.
• Following outlined guidelines, escalate inquiries and requests to the appropriate department or person when necessary.
• Conducting research to gather information and provide comprehensive answers to customer inquiries and requests.
• Providing Key Performance Indicators (KPIs) according to the specifications requested by the customers.
• Responsible for calculating the appropriate charges based on the predetermined rates or pricing structure on the work completed.

Qualifications: High school diploma, 2+ years of customer service/account management/supply chain experience within a warehouse environment, proficiency with Microsoft Excel and WMS system, ability to lift up to 50 pounds as needed, and the willingness/availability to work overtime.

We would love to talk to you more about this exciting opportunity and can't wait to hear from you! If you thrive under pressure while working in a fast-paced environment, click on "Apply Now" to submit your resume and take the first step towards a lasting career. A phenomenal benefits package will be disclosed upon hire, including career advancement opportunities and annual bonus incentives!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.