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Background:

At Management Sciences for Health (MSH), we advance knowledge and technology globally to support people locally to achieve health for all. From health ministry to community, private sector to civil society, as trusted advisors, we make the foundational changes that support the whole health system. We work shoulder-to-shoulder with countries and communities to save lives and improve the health of the world's poorest and most vulnerable people by building strong, resilient, sustainable health systems.

This position provides students with Hands-on experience in IT support, infrastructure management, and project implementation within a nonprofit setting. Practical skills in troubleshooting, problem-solving, and collaboration, honing their ability to address real-world IT issues. Mentorship and guidance from experienced IT professionals, fostering personal and professional growth.

Responsibilities may include:

Provide technical support to staff members, troubleshoot hardware and software issues, and ensure the smooth operation of IT systems.

Assist in reorganizing the IS room, including sorting and categorizing IT equipment, tracking, labeling inventory, and ensuring a clean and orderly workspace.

Support setting up and maintaining conference room technology, ensuring all systems are operational and ready for use during meetings and presentations.

Assist in maintaining and optimizing IT infrastructure, including workstations, servers, networks, and cloud-based platforms.

Support the logistics of IT deliveries, including receiving, documenting, and organizing IT equipment and supplies.

Assist in the inventory management of IT assets, tracking hardware and software licenses.

Participate in evaluating and adopting new technologies, conducting research, and making recommendations based on organizational needs.

Engage in ongoing professional development opportunities and training sessions to enhance technical skills and stay abreast of industry trends.

What are the student takeaways:

- Gain practical experience in IT support, troubleshooting, and system administration within a nonprofit environment.

QUALIFICATIONS

Qualifications:

• Enrollment in or recent graduation from a relevant degree program, such as Computer Science, Information Technology, or a related field.
• Strong technical aptitude and familiarity with computer hardware, operating systems, and network fundamentals.
• Proficiency in common productivity software (e.g., Microsoft Office, Google Workspace) and willingness to learn new tools and technologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a diverse team environment.
• Passion for social justice and a commitment to the mission and values of the NGO.
• Adaptability and a proactive attitude towards learning and problem-solving.
• Previous internship or relevant work experience in IT or the nonprofit sector (preferred but not required).

Please note:

-Ideally internship candidates are full-time or part-time students.

-This is paid internship and the selected candidates are responsible for their own housing, transportation, and other related costs.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

EEO is the Law - English

EEO is the Law - Spanish

Pay Transparency Nondiscrimination Poster

Know Your Rights - Workplace Discrimination is Illegal

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

MSH EEO-AA Policy