Find Jobs

GENERAL DESCRIPTION OF WORK:

Responsible for safe and efficient operation of buses in the transport of passengers in a
safe and courteous manner, exercising sound judgment with respect to emergencies which
may arise. Performs skilled work of a routine nature in the operation of various types of
modern sophisticated equipment. Receives assignments in specific written and/or oral
instructions.

ESSENTIAL FUNCTIONS:

-Operates various model buses in a safe, efficient manner on line service, special events,
charters, and school routes.

-Performs customer service activities; assists passengers with directions; answers
questions regarding bus operations, rules, and regulations; responds to conflicts and
disruptive/hostile/abusive passengers consistent with provided training and instruction.

-Performs pre-trip transit vehicle inspections; identifies and reports safety concerns, defects
and malfunctions, and other needed repairs.

-Assists passengers requiring special assistance in a professional manner to ensure access
to public transportation for all and to promote passenger safety.

-Greets passengers, collects fares, and resolves fare disputes.

-Maintains schedule adherence.

-Keeps in radio contact with Dispatcher to report any problems on the route such as bad
road conditions, emergencies, and participates in the "Radio Alert Program."

-Adheres to all standards of proper dress and grooming, as well as attendance and work
sign-in requirements, and inspects bus before pulling out of the garage for safety and
cleanliness.

-Fills out Accident/Incident reports in a clear, concise manner.

-Keeps all information on bus current, such as pocket schedules, rider information, etc.

-This job description excludes marginal functions that are incidental to performing the job. Other
duties may exist.

EDUCATION AND EXPERIENCE:

High school education or GED preferred. Must have a minimum of two (2) years’ operating a
motor vehicle and two (2) years of public contact or customer service experience. Must be
at least twenty-one (21) years of age.

ADDITIONAL REQUIREMENTS:

Class. Must have the ability to qualify for and maintain a Commercial Driver's License
(Class B).
Must be customer service oriented.
Must have ability to read and understand block paddles and pocket schedules.
Must be able to clearly and effectively communicate verbally, both in person and by two-way
radio.
Must be knowledgeable of traffic bus laws, ordinances and regulations involved in vehicle
operations.
Must have ability to complete various written forms and reports such as Accident/Incident
reports, Bus Report Card, etc.
Must be able to complete forms and reports electronically.
Must have mathematical skills to perform basic calculations.
Must have patience and mental stability to keep calm in tense situations such as when
emergencies arise on the route.
Must be at least 21 years of age.
Must have a good driving record.
Must be able to comply with dress and grooming codes.
Must be able to comply with strict attendance policies.
Must be able to read and write in English; bilingual skills are desirable.
Must be able to maintain good work attendance.

Safety Accountability Statement:

− Employees must consider safety in all tasks performed, as well as demonstrate safe
judgment and decisions that not only maintain their own safety; but that of fellow
employees and customers.
− Demonstrate a professional commitment to assure compliance with all
organizational policies, practices and programs; related to safety, health, and
system security.
− Employees have a responsibility to identify and report hazards, as well as potentially
unsafe conditions, to your immediate supervisor or Safety Department.
− Employees are responsible, and required, to stop a job/task to prevent an unsafe
incident or act from occurring. This acknowledges the threat of potential injury,
property damage and the opportunity for better judgment to be used.

Must support VIA’s EEO and Diversity Program.

PHYSICAL REQUIREMENTS:

Visual acuity (corrected)
-Must be 20/40 single eye, 20/40 both eyes; 70 degrees field of vision,
      red/yellow/green color vision as stated in 49 CFR 391.41.
-Must have sufficient hearing to be aware of traffic, warning signals, passenger stop
      indicator, passenger requests, etc.
-Must be able to sit for long periods at a time.
-Must be able to use both hands and both feet concurrently.
-Must be able to safely reach all controls and have good visibility in all directions while
     seated in driver's seat.
-Must have sufficient strength and dexterity to operate a variety of switches and levers.
-Must be ambulatory in order to reach parked vehicle in yard.
-Must have sufficient strength and dexterity to assist passengers in wheelchairs to board and
   alight and to assist them in an emergency evacuation.
-Physical ability required to be mobile, bend, stoop, stand, climb stairs, reach to adjust
   mirrors and perform pretrip inspection of vehicle. Must have sufficient strength to
   occasionally lift objects such as boxes of pocket schedules and to open engine
   compartment hatch in the event of mechanical problems. Requires simultaneous use of both
   arms and both feet. Requires simple grasping and fine manipulation as well as hard
   grasping and medium dexterity.

WORK ENVIRONMENT:

Work involves being around moving machinery and exposure to dust, fumes, gases, noises,
and extremes in temperature/humidity.

Work hours may involve early mornings, late night, weekends, holidays and/or split shifts.
Days off are subject to be canceled.