Posted 4 days ago
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Description
Job Summary:
The Distribution and Processing Services Specialist I is responsible for all incoming and outgoing mail service functions including processing registered, certified, and overnight mail. This position works full-time in office at our Dayton HQ.
Essential Functions:
- Receive, open, sort, and distribute incoming mail to all departments, multiple buildings in Dayton and regional offices
- Responsible for processing all incoming and outgoing domestic shipments from/for DHL, Fed Ex, UPS, and deliver to internal customers per the established daily schedule
- Operate and maintain mailing equipment such as postage machine, letter opener and folder/inserter machine
- Perform print service functions related to a high volume copy center operations (copy, printing, fold/insert), punching and compiling of books and literature for internal and external projects Manage print production intake process, evaluate and prioritize requests and schedule work accordingly
- Coordinate as necessary with copier representative to maintain copier fleet and provide 1st level support on occasion.
- Pick up and deliver records to support the company records retention program
- Assist with facilities support including internal moves, AV equipment requests, room set-ups and reconfigurations
- Open, sort, and batch paper claims and other business documents for internal processing as required
- Manage paper claims scanning process, to include operation and maintenance of scanning equipment, tracking and reporting on activity, coordination with stakeholders and meeting all established service level agreements
- Provide Finance, Claims and Health Partner Life Cycle with volume totals to accurately process and track all refund and returned checks
- Assist Human Resources and IT in managing employee asset returns
- Assist IT Asset Management with asset check-in and provide a check and balance process to ensure new IT assets are received, logged and placed into inventory.
- Track various activities and create metrics related to department functions including volume tracking, postage meter readings, productivity, and special requests and report these to the Team Leader monthly
- Work with departments to accommodate their unique requests whenever possible
- Maintain equipment, tools, supplies and work area to ensure a safe and productive working environment
- Perform any other job related instructions, as requested
Education and Experience:
- High School Diploma or GED is required
- Associates degree is preferred
- Minimum of one (1) year of experience with mailing processes and equipment, shipping, and receiving, inventory management, and/or facilities management support services, is required
- print production and management preferred
Competencies, Knowledge and Skills:
- Computer proficient in MS Office and Outlook
- Ability to operate mailroom equipment, such as a postage machine, letter folder and scanning equipment
- Task and team oriented
- Ability to stand on feet for extended periods of to complete work
- Communications skills, both written and verbal
- Attention to detail and strong organizational skills
- Ability to lift a maximum of 65 pounds
- Ability to provide excellent service
- Self-motivated and willing to take initiative to complete tasks as assigned
Licensure and Certification:
Current forklift certification is preferred
Working Conditions:
- Mailroom setting: May require standing and/or sitting for long periods of time; noise level is generally moderate to noisy
- May be required to work additional hours as needed to meet deadlines
- May be required to operate a forklift, if certified
Compensation Range:
$34,500.00 - $55,100.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type:
Hourly
Competencies:
