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Lubbock

37545BR

Library

Position Description

Supervises a section in a department that has institutional oversight responsibilities; coordinates activities of personnel and procedures to carry out departmental objectives according to established policies and procedures.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. The University Libraries' system comprises: (1) University Library, (2) Southwest Collection/Special Collections Library, (3) Architecture Library, and (4) Peters Family Legacy Library. The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The central focus of the Texas Tech University Libraries is to make available 3.72 million physical volumes, electronic resources, special collections and archives, and to offer services to students and faculty that enable academic and research success.

Major/Essential Functions

• Hires, trains, observes and schedules Access Services student assistants.
• Completes weekly time clock corrections for student assistants; creates bi-weekly student assistant payroll report.
• Schedules and leads regular student assistant meetings to discuss new procedures and old issues.
• Conducts annual evaluations of student assistant performance.
• Ensures that all student assistants maintain compliance with Access Services, Library, and University policies.
• Ensures that Library staff compiles, processes, and transports lost and found inventory to TTU Police Department.
• Works at service desk; serves as an escalation point for Primary Desk staff for customer service questions.
• Participates in writing and updating Access Services procedures and documentation.
• Submits End of Day reports to direct supervisor.
• Supervises Library staff who are responsible for overseeing day to day activities of Library Student Assistants.
• Sets daily rotating schedule for student assistants.
• Serves as the contact point for Library Community Service students including paperwork completion and orientation.

• Effective interpersonal and problem-solving skills.
• Strong written and verbal communication skills.
• Flexibility in work assignments.
• Strong attention to detail and accuracy.
• Strong keyboard skills.
• Excellent customer service skills.

Required Qualifications

Bachelor's degree in job related field plus three years experience related to the assigned area; OR a combination of education and/or related experience to equal seven years.

Preferred Qualifications

• Ability to think independently.
• Knowledge of Integrated Library Systems.
• Experience with scheduling software.
• Previous library experience.
• Previous supervisory experience.
• Knowledge of Microsoft Software.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Special Instructions to Applicants

Sponsorship not available for employment.

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

19.97

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting

Travel Required

Up to 25%

Shift

Day

Schedule Details

8-5, Mon-Fri

Grant Funded?

No

Job Group

Office and Admn Wkrs All Other

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.