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WHAT YOU'LL DO

We have an exciting opportunity in our Delivery Solutions and Cisco-Routed program. This Program Manager position will convert customer requirements into state-of-the-art logistics strategies and processes to improve performance, focused on improving the customer experience related to Forward Logistics. The role provides customer-facing account management support for Cisco-Routed customers, with a focus on freight revenue and cost management all driven by strong analytics and business process acumen.
As a Program Manager, you will see opportunities and be a change leader, driving the global performance and pricing of our Cisco-Routed Program. You will understand and provide customer-facing account management support for Cisco-Routed customers with analytics and business process acumen and create communications including scorecards and business review documents. You will analyze the costs associated with Cisco-Routed transportation and delivery and recommend changes to our freight pricing and pricing models that continuously optimize our cost/service balance.

WHO YOU'LL WORK WITH

Working with one of the top supply chain companies in the world! You will be part of a cross-functional team of logistics professionals with a diverse group of backgrounds, experience, and skills. This team has a passion for our customers and delivering value while maintaining a focus on cost and service across all functions in the supply chain. You will work with Cisco operations teams, channel partners and customers, logistics service providers, and other partners in the Cisco Services & Logistics and Supply Chain Operations ecosystem.

WHO YOU ARE

You're a strong analytical problem solver that enjoys identifying solutions and leading change. You have a passion for performance and balancing cost and service objectives. You're creative, collaborative, and have a successful track record engaging with cross-functional teams. As a service-oriented individual, you have a passion for the success of Cisco partners, customers, and internal stakeholders. You have the ability to see trends or signs in data that others may not and can use and present the data in a way that can drive positive change. You have a "can-do" attitude. You do not hesitate to resolve business problems and challenges using your business acumen and analytical skills. You can present information and data in a compelling way to provide objective data-based recommendations for change.

MINIMUM QUALIFICATIONS:

• BA/BS degree in Supply Chain and/or Business or equivalent experience
• 5+ years combined related experience, internship, and education in Logistics Operations or Freight Cost or Pricing Management or Supply Chain Operations
• 3PL and Freight pricing knowledge (tariffs, accessorial, fuel, transportation contracts, truckload, less than truckload, parcel, air)
• Strong written and verbal communication skills and ability to persuade and implement tasks

PREFERRED QUALIFICATIONS:

• Strong skills in business applications and tools (Tableau, Excel, Word, PowerPoint)
• Experience with analysis of Logistics cost, Freight cost, and cycle time data
• Understanding of Incoterms related to international transportation

WHY CISCO?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!
Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
#SupplyChainStrong