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Title: Interpretive Tram Driver

Appointment: 67-day Temporary Employee (April thru October)

Supervisor: Manager of Interpretation and Visitor Learning

Pay: $18.00/hr

OVERVIEW:
As part of the Education Department and the public face of the Arboretum, the Interpretive Tram Specialist drives and narrates a one-hour tram ride for ticketed guests. For many guests, the tram ride is a first introduction to the Arboretum. It is important for the Interpretive Tram Specialist to provide an enjoyable, informative experience that conveys the Arboretum's work and all the Arboretum offers in a way that encourages visitors to explore further after their ride, and to return in the future.

JOB DESCRIPTION
Perform daily equipment check on Tram, and refuel Tram at end of day
Greet ticketed passengers, assist in boarding as needed
Maintain a very high level of customer service for all Tram passengers
Keep records as required; make comment cards available to visitors
Attend and participate in training sessions
Adhere to the General Behavior Statements document (attached to this job description)

REQUIRED QUALIFICATIONS:
This position requires a strong interest in and enthusiasm for the Arboretum and its mission, proven superb customer service skills, demonstrated record-keeping experience, and a desire to work outdoors. Successful applicants must successfully complete Tram Driver training, pass a background check, and will be subject to random drug testing.

DESIRED:
Public speaking experience
A positive outgoing personality including a dose of patience and sense of humor
Previous experience operating a Tram
Experience working as part of a team

The Minnesota Landscape Arboretum is a community outreach unit of the University of Minnesota's College of Food, Agriculture and Natural Resource Sciences. The Arboretum is located west of Minneapolis/St Paul and its 1,200 acres traverse the municipalities of Chaska, Chanhassen and Victoria. As a member of the American Public Garden Association and an accredited museum through the American Alliance of Museums, the Arboretum is a tremendous public asset. Visitors engage with gardens, collections, natural areas, a farm, research demonstrations, youth and adult education, events and exhibits. Please visit us at

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

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The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).