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Route Service Representative Spectraforce Technologies Job Title - Route Service Representative
Location - White Plains, NY
Duration - 3 months
Shift Timings - M-F 7 AM - 5 PM (varies)
Summary
The Route Service Representative (RSR) is the face of company to the public, and our customers and acts as an Ambassador for the company in everything he/she does. This position performs day-to-day route operations by serving client needs concerning properly tracking, sorting, storing, and transporting patient specimens and other materials including but not limited to supplies and patient results.
Responsibilities
Responsible for compliance with all processes including but not limited to timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop-off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
Responsible for operating company vehicles safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
Ensure the route is started with proper equipment and tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
Follow the route as scheduled/sequenced while allowing for will-call stops and special pickups.
Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issues for a next morning follow-up.
Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
Keep route information, sequencing, and all client notes up to date.
Attendance and punctuality in meetings and training sessions.
Meet all training requirements promptly as assigned.
Properly care for and maintain company equipment including scanners, telephones, vehicles, etc.
Communicate any deficiencies with equipment.
Document and provide appropriate client satisfaction information to Logistics Management.
Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team, and Performance Oriented.
Required Work Experience
Valid Driver's license with a minimum of 1 year of driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience: 1 year of experience in customer service, logistics, or delivery-related jobs is strongly preferred.
Physical and Mental Requirements
Position requires travel
Extensive use of phone and handheld device (PC)
Prolonged standing/sitting/walking/driving
Fine dexterity with hands/steadiness
Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
Ability to communicate effectively in English with clients, supervisors, and peers
Vision requires constant mental visual attention to details as well as the ability to see well in limited-light scenarios
Balancing
Bending/kneeling
Pushing/pulling
Reaching/twisting
Knowledge
General computer knowledge and experience with handheld scanner equipment preferred.
Skills
Strong customer service, communication, and interpersonal skills
Strong problem-solving skills and a sense of collaboration
Strong decision-making skills
Customer Focus & Integrity
Trust/Honesty
Act with a Sense of Urgency/ Importance
Approachable
Service driven
Sincere
Composure/Professionalism
Respect
Patience
Knowledgeable
Humorous
Self-Development
Informing
Drive for Results
Must Haves
CLEAN DRIVING RECORD
VALID DR LICENSE
EXTREMELY DEPENDABLE
White Plains, NY, US, 10606Posted a day ago Warehouse Unloader. Staffmark Group Have you ever wondered what it takes to be a part of a dynamic team that helps create beautiful home decor products? Staffmark has partnered with a leading home decor manufacturing company in Easton, PA, and we are looking for a Warehouse Unloader to join the team! Our partner company values inclusivity and support, and we are looking for someone who shares those values and is eager to develop their skills in an exciting environment. Easton, PA, US, 18043Posted a day ago Transportation Aide - Full Time Days.Hackensack Meridian Health Our team members are the heart of what makes us better. At Hackensack MeridianHealth we help our patients live better, healthier lives - and we help one another tosucceed. With a culture rooted in connection and collaboration, our employees areteam members. Here, competitive benefits are just the beginning. It's also about howwe support one another and how we show up for our community. Together, we keepgetting better- advancing our mission to transform healthcare and serve as a leader ofpositive change. Hackensack, NJ, US, 07601Posted a day ago Driver. Hackensack Meridian Health The Driver drives an automobile or other Hackensack Meridian Health vehicles to transport mail, medications, lab specimens, supplies, and equipment between facilities.
Responsibilities A day in the life of a Driver at Hackensack Meridian Health includes: Deliveries: Transports equipment, mail and supplies, Specimens, medical and office supplies, office equipment are transported efficiently and as requested. Delivers medications, specimens, medical supplies, mail and blood when required.: Performed as requested. Documentation: Ensures vehicle documents are present and up to date (insurance and registration). Drives HMH vehicles carefully and in accordance with state and local traffic laws and ordinances, and county policies and procedures. All transportation duties are safely performed while obeying all laws, ordinances, policies, and procedures. Driving: Vehicle is driven safely and operated properly. Prepares reports of mileage traveled. Vehicle Maintenance: Refuels, cleans, and checks vehicles for required servicing and repairs and schedules the same. Maintains van upkeep such as oil changes, general maintenance, washing, cleanliness, and informs the manager of needed repairs. Follows policies and procedures regarding car maintenance. Picks up and delivers from Distribution / Materials to departments throughout the HMH facilities. Transportations of all collected specimens to the appropriate labs. Adheres to the standards identified in the Medical Centers Organizational Competencies. Lifts a minimum of 50 lbs., pushes and pulls a minimum of 100 lbs., and stands a minimum of 8 hours a day. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications Education, Knowledge, Skills and Abilities Required : Strong customer service skills. Must be able to lift, bend and stand for long periods of time. Excellent written and verbal communication skills. Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred : High School Diploma or equivalent. Licenses and Certifications Required : Valid Driver's License from New Jersey. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Neptune, NJ, US, 07753Posted a day ago Program Manager - Bus Priority. New York City Department of Transportation The Division of Transportation Planning & Management (TPM) seeks to hire a candidate to serve as Program Manager within its Transit Development (TD) unit. Reporting to the Deputy Director of Bus Priority, the candidate will manage key community outreach related to the planning, design, and implementation of bus priority projects to improve the speed and reliability of bus operations on New York City streets. The candidate will conduct outreach with the public, work with community boards and other public stakeholders in public workshops, presentations, and other settings. The candidate will work collaboratively within the TD unit, closely with other DOT staff, and with other city, state, and federal agencies (particularly the MTA). Manhattan, NY, USPosted a day ago Floating Manager - Alltown. Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Jiffy Mart, T-Bird, Mr. Mike's, Alltown Fresh, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. Stamford, CT, US, 06925Posted a day ago Phlebotomist Group Lead. Quest Diagnostics Incorporated Representsthe face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skillsincluding;verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in ahigh-volumesetting. Englewood, NJ, US, 07631Posted a day ago Logistics Practice Broker II.Aon Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. New York, NY, US, 10261Posted a day ago Coordinator of Public Space Programming. New York City Department of Transportation The selected candidate will also be primarily responsible for managing an annual request for proposals for the Public Space Programming catalogue. This includes conducting outreach to potential programming partners, creating, and managing an application process, and compiling/designing the resulting Public Space Programming Catalogue. The candidate will also support logistics and operations for DOT produced city-wide events like Car Free Earth Day, Summer Streets, and other events as needed. Support development of new programs and planning efforts in collaboration with other agency units. The selected candidate will promote the use of public spaces (Open Streets, Shared Streets, Plazas, etc.) for special events. Support Public Space Partners in the production of their own programming. Other tasks will include site visits and documentation of events, preparing and giving public presentations, attending weekly operational meetings, tracking public space programming amenities, creating partner guides and other support materials, and program tracking and mapping. Manhattan, NY, USPosted a day ago Space Analyst. New York City Department of Transportation NYC Department of Transportation's Human Resources and Facilities Management Division's Real Estate, Planning, Financial Management and Sustainability is seeking a Space Planner/Space Analyst/Assistant Architect to report to the Director of Workplace Planning. The Workplace Planning Unit is responsible for overseeing the workspace within this real estate portfolio, as well as managing projects of varying degree of complexity in support of this workspace. This is a full time position. Manhattan, NY, USPosted a day ago Description
Job Title - Route Service Representative
Location - White Plains, NY
Duration - 3 months
Shift Timings - M-F 7 AM - 5 PM (varies)
Summary
The Route Service Representative (RSR) is the face of company to the public, and our customers and acts as an Ambassador for the company in everything he/she does. This position performs day-to-day route operations by serving client needs concerning properly tracking, sorting, storing, and transporting patient specimens and other materials including but not limited to supplies and patient results.
Responsibilities
Responsible for compliance with all processes including but not limited to timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop-off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
Responsible for operating company vehicles safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
Ensure the route is started with proper equipment and tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
Follow the route as scheduled/sequenced while allowing for will-call stops and special pickups.
Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issues for a next morning follow-up.
Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
Keep route information, sequencing, and all client notes up to date.
Attendance and punctuality in meetings and training sessions.
Meet all training requirements promptly as assigned.
Properly care for and maintain company equipment including scanners, telephones, vehicles, etc.
Communicate any deficiencies with equipment.
Document and provide appropriate client satisfaction information to Logistics Management.
Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team, and Performance Oriented.
Required Work Experience
Valid Driver's license with a minimum of 1 year of driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
Preferred Work Experience: 1 year of experience in customer service, logistics, or delivery-related jobs is strongly preferred.
Physical and Mental Requirements
Position requires travel
Extensive use of phone and handheld device (PC)
Prolonged standing/sitting/walking/driving
Fine dexterity with hands/steadiness
Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
Ability to communicate effectively in English with clients, supervisors, and peers
Vision requires constant mental visual attention to details as well as the ability to see well in limited-light scenarios
Balancing
Bending/kneeling
Pushing/pulling
Reaching/twisting
Knowledge
General computer knowledge and experience with handheld scanner equipment preferred.
Skills
Strong customer service, communication, and interpersonal skills
Strong problem-solving skills and a sense of collaboration
Strong decision-making skills
Customer Focus & Integrity
Trust/Honesty
Act with a Sense of Urgency/ Importance
Approachable
Service driven
Sincere
Composure/Professionalism
Respect
Patience
Knowledgeable
Humorous
Self-Development
Informing
Drive for Results
Must Haves
CLEAN DRIVING RECORD
VALID DR LICENSE
EXTREMELY DEPENDABLE
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