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Job Description

Outreach is seeking a qualified candidate for the position FT Community Support Specialist for our adolescent residential program located in Ridgewood, Queens. The Community Outreach Specialist is responsible for coordinating care and participating in discharge planning. Duties include addressing case management needs of adolescent clients and their families including access to employment, education, entitlements, medical and psychiatric services, housing, socialization, and other supports.

What You Will Do:

• Provide assessment and referral to needed services which will support treatment goals and prevent untimely discharge from treatment.
• Provide clinical intervention, addressing barriers to obtaining needed services.
• Advocate on behalf of clients to obtain needed services.
• Coordinate case management of clients with requirements of juvenile justice, foster care, probation, or other mandating agencies.
• Provide home visits to assist in assessment and engagement in treatment, and to identify barriers to family self-sufficiency.
• Conduct outreach, develops working linkages and coordinates with other service providers to assist with client needs.
• Attend and participate in staff, service provider and community meetings, where appropriate.
• Complete all needed documentation of services and contacts in a timely manner.
• Maintain communication and teamwork with clinical staff to integrate and enhance clinical services.
• Conduct toxicology tests, as needed.
• Liaison to district school providing a seamless transition and support after residential treatment.
• Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.
• Insure communication through the compliance officer and/or the supervisory structure of any violation of non-compliance with the agency’s Medicaid compliance plan and personnel policy and procedure.
• Community management of therapeutic milieu.
• Group, family and individual counseling
• Discharge planning
• Treatment planning, progress notes, probation reports and other related documentation.

Who You Are:

• CASAC-T, CASAC, LMSW or LMHC preferred.
• Experience working with adolescents and their families.
• Experience working in residential treatment preferred.
• Experience in marketing a plus.
• Bilingual Spanish preferred.
• Commitment to providing quality services and outcome driven performance measures.
• Ability to work effectively in collaboration with diverse groups of people.
• Experience with AVATAR electronic health records a plus.

At Outreach, we enjoy a strong work-life balance, excellent benefits, and ongoing professional training. Our enthusiastic employees love what they do and the positive impact they make every day.

Our employees are the reason Outreach ranks among the most respected health and human services providers in New York City and Long Island. In fact, we have been named one of the “Best Companies to Work for in New York” a total of nine times since 2010.

Communities throughout Queens, Brooklyn and Long Island turn to Outreach for a vast array of treatment and training needs. We customize our services to increase our access to a wide range of individuals and groups including Families, Justice System, Aspiring Professionals, EAPs/MAPs and Community Members. Outreach’s treatment services are licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) and employ best practices in line with the Substance Abuse and Mental Health Services’ (SAMHSA) indicators of quality treatment.

An EEO employer, we enjoy exceptional workforce retention – many of our employees have been with Outreach for 10 years or more, some starting as part-timers and now working in full-time senior management.

Adding to our outstanding benefits, some members of Outreach’s clinical and professional staff may be eligible for student loan forgiveness and repayment plans for persons working in public service, education, and health care, including the federal Public Service Loan Forgiveness (PSLF) Program, Income-Driven Repayment (IDR) Plan, or the New York State Licensed Social Worker Loan Forgiveness (LSWLF) Program. Outreach’s NYC outpatient programs are also approved for the National Health Service Corps (NHSC) Substance Use Disorder Loan Repayment program, for eligible clinicians.

Compensation details: 44000-48000 Yearly Salary

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