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Job Description

DEFINITION: Under the supervision of the Director assume responsibility for operations of organization and assure agreed upon delivery of support services.

QUALIFICATIONS

Education: B.A. in Psychology or related field preferred or 4 years experience in the field of Developmental Disabilities.

Experience: 2 years direct support experience with people with behavior challenges, medical involvement or psychiatric diagnosis.

1 year experience coordinating services for people with developmental disabilities (QMRP, IPC, Community Service Coordinator) preferred, 1 year experience in a Supervisory position preferred.

Certifications: Must have and maintain current CPR/First Aid Certification and present upon hire.

Other: Must obtain the following certifications within the first 30 days of employment:

1. CPI (as applicable)

2. CPR/FA

Must obtain the following within the first 90 days of employment:

1. 12 hours of Employee Development and Time management training.

Benefits (after 90 days of working 32+ hours a week)

• Medical Insurance (100% paid by employer first tier)
• Vision Insurance
• Life Insurance
• Dental Insurance
• 401k Plans
• Discount Programs (discounted community activity tickets)
• Free physician help line
• Paid sick leave

PRIMARY DUTIES:

• Visit all customers and audit customer homes for all counties served: Napa, Solano, Sonoma
• Manage and Supervise up to 40 employees depending on size of case load (as assigned by supervisor).
• Are part of 24/7 on call rotation, expected to be available to customers and staff during week on call, respond and write reports within two-hour window.
• Assure labor is managed in a way that meets budgetary guidelines and scheduling perimeters.
• Pro- actively utilize constructive feedback, corrective action and corresponding documentation when developing Support Coaches and all team members
• Assure IHSS is maximized and managed for each individual served
• Assure Section 8 and all other social assistance such as food stamps, low income internet etc. is applied for and maintained
• Train, Develop, Delegate and provide feedback to employees in a way that assures outcomes are met for individuals while also meeting company financial and philosophical objectives and exceeding Regional Center requirements.
• Train Support Coaches
• Assure that the individuals served are provided with assistance in all aspects of their daily living and that they receive supports in all areas needed to live a full active life of their choice.
• In conjunction with the individual, assure implementation, documentation and follow through on all aspects of the IPP (Individual Program Plan) for people served.
• Assure Supported Living Plans, Behavior Intervention Strategies and ISPs are in place and current for all individuals served and that accurate data is kept addressing those plans.
• Assure Annual, Quarterly and ISP reports are submitted to Director and Regional Center for all individuals on caseload.
• Assure Submission of Special Incident Reports in a timely fashion and in accordance to regional center requirements
• Act as an advocate for people served.
• Assure staff coverage is always present at the specified level of support
• Act as primary liaison/consultant to individual's team.
• Assure that the human and civil rights of persons served are being respected at all times.
• Review and prepare administrative reports and documents as necessary. Ensure that Coordinator report is turned monthly and weekly house audits are turned weekly on Monday's.

SECONDARY DUTIES:

• Assist Director in development of Capitol and Operational Budgets
• Assist in development of Strategic Plan
• Train Support Coaches and ensure that documentation of training is submitted to HR in a timely manner.
• Responsible for assuring that people served are happy with their services and receiving all provisions as agreed in their IPP
• Responsible for on going Quality Audits (internal and external) and interviews. Closing the loop on all findings.
• Responsible for carrying a phone and responding to calls within 5 minutes.
• Assure thorough assessments are completed when challenging behaviors emerge.
• Provide immediate on-site response in emergencies.
• Communicate with Regional Center representatives, Parents/Guardians at a frequency desired by the respective individuals
• Act as Support Coach when needed
• Attend and participate in Individual Program Plan and interim meetings.
• Develop curriculum and provide training to all staff to assure staff are
  knowledgeable in CPI, behavioral principle, behavioral policy and
  individual behavior strategies and other behavior related curriculum
  as needed.
• In consultation with Director and Executive Director develop policies that address behavior intervention to assure that Lynn & Darla provides an environment where the least restrictive approaches are used in behavior management.
• Review incident reports for trends and submit in monthly report to
  Director
• Attend training and conferences to assure that Lynn & Darla acts as leader in the field
• Attend all Regional Center audits/IHSS interviews to assure that auditors
  understand implementation of supports.
• Assure that Support Coaches complete all duties as specified in the Support Coach job description.
• Assure that Associate Coordinators complete all duties as specified in the Associate Coordinator job description.
• Adhere to Injury & Illness Prevention Program.
• Assume responsibility for all other duties as assigned by Director, Executive Director and CEO/Owner.

PI07b014a9f442-25405-33572095