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Description
Bringing that feel-good energy.
We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.
We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.
Join the newest addition to the E.ON family and be part of our mission to create a sustainable future, right now. At E.ON Next, we're pioneers in moving energy in the right direction, one significant step at a time. We're not just about energy; we're about feel-good energy.
We're revolutionising the energy game, making it effortlessly easy for our customers with exceptional service backed by cutting-edge technology.
Bringing Feel-Good Energy:
Our purpose is clear: to power everything and everyone with sustainable energy. We're committed to making climate action feel good, embedding sustainability into everything we do. From energy efficiency advice to EV tariffs, we're dedicated to reducing carbon emissions and empowering our customers.
Join our London Hub:
As an Energy Specialist in our London Hub, you'll be at the forefront of customer operations, but with a twist. We're seeking individuals who excel in delivering high-quality customer service while embracing the excitement of testing and trialing new products and experiences. Are you ready to wear both hats with finesse?
Customer-Centric Excellence:
Your role is pivotal in owning the end-to-end customer experience, ensuring exceptional service with every interaction. From resolving billing queries to tackling meter mysteries, you'll leave our customers delighted at every turn.
Embrace Innovation:
In London, you'll not only dazzle customers but also dive into our next digital adventure. Pilot, test, refine, launch, repeat - you'll be at the heart of our innovative journey, turning customer feedback into actionable insights.
What We Need from You:
● Infectious passion for customer service
● Resilience paired with zest
● Exceptional English skills
● Team spirit and adaptability
● Quick decision-making and problem-solving abilities
● Experience in piloting or testing (that’s your golden ticket)
● Bachelor’s degree or equivalent is great
What You'll Receive from Us:
● Competitive salary, with additional London allowance
● Hybrid working model with 2-3 days a week in the office
● 26 days holiday allowance plus Bank Holidays and flexible benefits
● Robust pension scheme
● We work Monday-Friday 9AM-5PM
● Regular socials and a supportive feedback culture
Join the Energy Revolution:
If you're ready to be part of the most exciting opportunities in energy and make climate action feel good, then we want to hear from you!
The Essentials to Note:
● Basic DBS check required for all successful candidates
● Part time and full time contracts available
E.ON Next is committed to equal opportunities and fostering a diverse and inclusive workplace. We value flexibility and understand that the best people bring their energy at different times. Let's make a positive impact together! Apply now. ?
Start date for this role is - 24th June 2024.
