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Full Time Sales Team Leader - Hurst, TX James Avery Artisan Jewelry DescriptionJOB SUMMARY
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our North East Mall location in Hurst, TX.
WHAT YOU WILL BE DOING:
Greets and assists guests in selection and purchase of merchandise.
Resolves guest issues effectively.
Keeps supervisor informed of product, guest, and/or personnel issues.
Monitors and approves guest's returns in accordance with retail policies.
Monitors associates guest service levels; provides feedback as needed.
Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
Perform leadership responsibilities for store opening and closing duties.
Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.
Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.
Participates and assists in conducting regularly scheduled store meetings.
Implements plans to effectively participate in company special events and/or promotions.
Develops and conducts team building activities.
Monitors product trends and changes in retail and communicates to District Manager.
Product Care:
Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.
Ensures product care services meet/exceed operational standards. Visual Merchandising:
Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
Assists store management in maintaining company standards for overall store presentation.
Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
Ensures company security procedures are used to protect assets.
Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
Must be able to multitask in a fast-paced environment.
Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
OTHER DUTIES:
Assume lead role in absence of other leadership team members.
Builds and maintains effective relationships with internal and external stakeholders.
Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
Assist in other areas as assigned by supervisor.
WHAT YOU WILL NEED:
High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.
Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning
Hurst, TX, US, 76053Posted an hour ago Sales Associate III.Tapestry, Inc. The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. SALES FLOOR: Mercedes, TX, US, 78570Posted an hour ago Cashier Part Time. Lowe's Whether you're providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it's your job as a Cashier Part-Time associate to ensure every customer exits on a high note. And you could be that final nudge of encouragement that a customer needs to transform a great project idea into reality. Lewisville, TX, US, 75029Posted an hour ago Part Time - Head Cashier - Flexible. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Dallas, TX, US, 75215Posted an hour ago Part Time - Head Cashier - Flexible. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Bastrop, TX, US, 78602Posted an hour ago PT Sales Associate, Fort Worth, TX. Kontoor Brands The Sales Associate supports the store with the execution of the daily business, customer engagement, store operations, and merchandising standards in the store. The Sales Associate thrives in an environment where they elevate the shopping experience by creating a welcoming atmosphere for our customers. This position is best suited for confident individuals who enjoy having genuine, engaging, and inspirational interactions with customers. Sales Associates are empowered to do what is best for our customers and are enthusiastic about selling and building loyalty for the brand and the store. Fort Worth, TX, US, 76164Posted an hour ago Store Customer Service Specialist.The Sherwin-Williams Company This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Humble, TX, US, 77396Posted an hour ago Customer Service Branch Associate / Delivery Driver - Automotive Paint &Coatings. The Sherwin-Williams Company The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed. El Paso, TX, US, 88568Posted an hour ago Store Associate.The Sherwin-Williams Company This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Rockwall, TX, US, 75087Posted an hour ago Sr Manager Omnichannel Category Merchandising. Academy Sports + Outdoors Capable of evaluating, testing, modifying, and managing a best in class, intuitive, and comprehensive navigation structure to deliver a great customer experience while searching and navigating Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external Analytical, with strong problem-solving abilities and creative resolution skills Self-motivated, with the ability to work on multiple projects in a fast-paced environment Proven ability to recognize and adapt to company culture Ability to analyze, organize and integrate large amounts of complex information into clear, concise presentations. Leads by example and models a passion for the business as well as demonstrates a proactive and solution orientated style Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics Strong Excel capabilities preferred and capability to use Web Analytics platforms. Responsibilities: Partner with GMM and DMMs to influence assortment for Omnichannel to achieve sales, merchandising margin and gross profit goals Influence cross-functional business leaders in establishing business objectives and goals specific to Omnichannel Partner with Product Management as key stakeholder to influence capability and enhancement roadmap Lead business stakeholder for customer facing website Partner with marketing to activate enterprise marketing plans as well as develop Omnichannel supporting campaigns to activate balance of the assortment Manage and oversee the Omnichannel category management team who are responsible for curating and optimizing the onsite experience Build landing experiences to optimize for conversion Lead team to understand current trends, opportunities, assortment, competition and merchant vision by category and apply knowledge to drive accretive conversion growth Create and deliver monthly reviews of successes, opportunity and go forward plan to activate seasonal categories, address opportunities, or further leverage momentum Collaborate with buying and Omnichannel teams on approach to grow drop ship sales, and vendor base Position and present products within the online store to accelerate conversion, elevate UPT, and raise AOV Work with the analytics team to measure the effectiveness of category marketing campaigns to evaluate and improve future performance Maintain the drop ship vendor prioritization schedule for category and/or vendor rollout Partner with merchant group to activate all significant product launches with the necessary supporting marketing and web specific activities to compete on an premium level Identify unique, underdeveloped, emerging or new, products or categories, based on statistical analysis, competitive landscape, customer feedback, web analytics Partner with major vendor partners such as Nike, Under Armour, and internally managed brands such as BCG and Magellan to develop and deliver a great customer experience and ensure the brands are well positioned to deliver against customer and brand expectations Train, motivate, direct, coach and evaluate team members to ensure that the team is committed to achieving team initiatives Provide leadership and individual developmental growth to category merchandisers, content analysts, and drop ship specialist Lead category merchandising team to use data driven business insights to address customer opportunities through site improvements Optimize the online shopping experience to increase conversion through site presentation and product merchandising by analyzing sales, web metrics, and industry best practices Execute on-going competitive analysis as well as recommended strategies and tactics to improve our value equation to the customer Lead various category and campaign strategies and develop execution plans to drive the business by highlighting trends, promotions and aligning to members' needs Enhance, develop and manage the category content team to deliver optimal experience specific to the product pages Build effective metric goals and site plans with site merchants to grow the sales, margin and gross profit after shipping within the site and their assigned division Develop a thorough understanding of Academy's policy, procedures and safety rules Duties may change; team members may be required to perform other duties as assigned Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Regular attendance required Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. Katy, TX, US, 77449Posted an hour ago Description
Description
JOB SUMMARY
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our North East Mall location in Hurst, TX.
WHAT YOU WILL BE DOING:
Greets and assists guests in selection and purchase of merchandise.
Resolves guest issues effectively.
Keeps supervisor informed of product, guest, and/or personnel issues.
Monitors and approves guest's returns in accordance with retail policies.
Monitors associates guest service levels; provides feedback as needed.
Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
Perform leadership responsibilities for store opening and closing duties.
Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.
Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.
Participates and assists in conducting regularly scheduled store meetings.
Implements plans to effectively participate in company special events and/or promotions.
Develops and conducts team building activities.
Monitors product trends and changes in retail and communicates to District Manager.
Product Care:
Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.
Ensures product care services meet/exceed operational standards. Visual Merchandising:
Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
Assists store management in maintaining company standards for overall store presentation.
Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
Ensures company security procedures are used to protect assets.
Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
Must be able to multitask in a fast-paced environment.
Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
OTHER DUTIES:
Assume lead role in absence of other leadership team members.
Builds and maintains effective relationships with internal and external stakeholders.
Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
Assist in other areas as assigned by supervisor.
WHAT YOU WILL NEED:
High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.
Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning
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