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Description
POSITION OVERVIEW:
Role requirement- Must live within a 50 mile radius of Milwaukee, WI or be willing to relocate there
- Overnight Travel
-Visit each store a minimum of twice a month
-Nights and weekends may be required at different times
A District Manager is responsible for establishing and maintaining: Guest services, oversees and is accountable for the operations of an established store footprint ensuring maximum sales and profitability through merchandise, Connected Home product sales, inventory, expense control, human resources management, and managing operating costs.
ESSENTIAL JOB SKILLS/DUTIES:
Drive sales, operational, and customer service metrics by motivating store leaders, holding them accountable for the performance and behaviors of their teams, and modeling how to provide targeted feedback
Work with store leaders to ensure mastery of sales behaviors and resources, customer service capabilities, and deep Connected Home product knowledge, and ensure that the Serve, Solve (Resolve), and Sell method is a part of every customer interaction
Use data to identify trends and develop action plans for the team to drive sales and operational performance consistent with Asurion’s Core Values
Monitor sales activities and feedback surveys to ensure customers receive satisfactory service, quality goods, and provide coaching to store leaders as needed
Always maintain strategic recruitment practices to ensure adequate staffing levels in retail stores
Conduct ongoing coaching sessions with employees to ensure culture, processes, and activities are aligned with Asurion’s values
Conduct monthly and quarterly business reviews with senior leaders to provide updates around overall performance in your district
Adheres to internal standards, policies and procedures
Performs other duties as assigned
SKILLS:
Technical skills:
Strong Excel, Word, and PowerPoint skills.
Soft/Leadership skills:
Presentation/coaching skills.
Strong leadership, creativity, and analytical skills.
Strong interpersonal, organizational and time management skills.
Ability to multi-task in a fast-paced environment, act with a sense of urgency, and interface with all levels of the organization.
Contribute positively to the organization, both individually and as part of a team
EDUCATION AND EXPERIENCE:
Required Education and Experience
Bachelor’s degree in a related field or the equivalent in experience with:
Sales
Retail
Preferred Education and Experience
2+ years of Leadership experience.
Prior experience or involvement in sales training, leadership development, customer/client service
SUPERVISORY RESPONSIBILITIES:
5-10 employees
TRAVEL REQUIREMENTS:
Travels: Yes
Percent of time: 70%
Overnight required: No
PHYSICAL DEMANDS:
If one-third of the time – “seldom” or “occasionally” If one-third to two-thirds of the time or more occasionally to frequently” If more than two-thirds of the time – “constantly”]
Stationary Position -Frequently
Pushing/Pulling/Reaching - N/A
Climb - N/A
Kneel - N/A
Grab - Seldom
Bend - Seldom
Lift/carry over - 5-10 LBS
Vision - Vision acuity to operate vehicle
Hearing - Understanding sounds required for operating vehicle
WORKING CONDITIONS:
Wet or Humid - N/A
Working near or on moving mechanical parts - N/A
Working near or on heavy machinery - N/A
Working in high places - N/A
Exposed to fumes or airborne particles - N/A
Exposed to toxic or caustic chemicals - N/A
Frequency of working in outdoor weather conditions - N/A
Work with Electricity - N/A
Work with explosives - N/A
Work on or near a source of radiation - N/A
Loud noise conditions (above 87dB)- N/A
Other Environmental Factors including weather conditions______________________
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.
