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Store Customer Service Specialist The Sherwin-Williams Company This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Bedford, PA, US, 15522Posted an hour ago Wellness Guide (Budtender) Holistic Industries The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.
Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction
Ensure all guests are greeted as they arrive and when they depart
Maintain proper cash handling procedures at all times
Ensure POS counters are ready to go when dispensary opens
Assist with running side work, stocking and cleaning during all downtime
Maintain fully stocked and clean POS counters at all times
Ensure opening and closing cleaning and organization is completed
Participate in periodic staff cleanings and meetings
Adhere to company SOPs
Inform management if any product inventory is running low
Be on time and ready to work for each and every shift
Be knowledgeable about everything and anything cannabis related
Be knowledgeable of all specials
Read industry publications to keep up-to-date on trends
Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
Physical Demands:
Daily
Stand for long periods of time.
Walk or run for long periods of time.
Use their hands to handle, control, or feel objects, tools, or controls.
Understand the speech of another person.
Speak clearly so listeners can understand.
See details of objects that are less than a few feet away.
Work non-standard and/or weekend hours.
Often
Use stomach and lower back muscles to support the body for long periods without getting tired.
See details of objects that are more than a few feet away.
Use fingers to grasp, move, or assemble very small objects.
Hold the arm and hand in one position or hold the hand steady while moving the arm.
Focus on one source of sound and ignore others.
Hear sounds and recognize the difference between them.
Be physically active for long periods without getting tired or out of breath.
Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
Keep or regain the body's balance or stay upright when in an unstable position.
Use one or two hands to grasp, move, or assemble objects.
Make quick, precise adjustments to machine controls.
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
About You:
General
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
Education/Experience:
High school diploma or equivalent.
Dispensary sales experience preferred
Customer Service: 2 years
Retail Sales: 1 year
Must be at least 21 years of age
Technological Skills:
POS
Required Knowledge and Skills:
Knowledge of marijuana strains, edibles, extracts and other current products on the market
Excellent Customer Service Skills
Excellent Communication
Attention to Detail
Precise Math Skills
Organizational Skills
Multi-task Oriented Bensalem, PA, US, 19020Posted an hour ago Full Time - Cashier - Opening. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Whitehall, PA, US, 18052Posted an hour ago Buyer II - Deli. The GIANT Company At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. Carlisle, PA, US, 17013Posted an hour ago Part Time - Head Cashier - Flexible. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Altoona, PA, US, 16603Posted an hour ago Full Time - Cashier - Closing. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Monaca, PA, US, 15061Posted an hour ago Associate III. Tapestry, Inc. Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Hershey, PA, US, 17033Posted an hour ago PT Food Court Associate - 6011. The GIANT Company At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way. Plymouth Meeting, PA, US, 19462Posted an hour ago Part Time - Head Cashier - Flexible. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Lewistown, PA, US, 17044Posted 2 hours ago Part Time - Head Cashier - Flexible. Lowe's Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Mount Pocono, PA, US, 18344Posted 2 hours ago Description
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
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