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Description
Job Description
Job DescriptionDescription:Job Description for Keyholder
Position Overview:
We are currently seeking a responsible and reliable Keyholder to join our team. The Keyholder will play a crucial role in ensuring the smooth operation of our store by providing support to the management team, assisting with opening and closing procedures, and maintaining a safe and secure environment for our customers and staff.
Responsibilities:
- Assist in opening and closing the store, ensuring all security measures are followed
- Act as a point of contact for staff and customers in the absence of management
- Provide exceptional customer service, addressing customer inquiries and resolving issues promptly
- Support the management team in achieving sales targets and maintaining store standards
- Train and mentor new staff members, providing guidance and support as needed
- Ensure store cleanliness and organization, including restocking merchandise and maintaining displays
- Adhere to company policies and procedures, ensuring compliance with health and safety regulations
- Perform cashier duties as needed, accurately handling cash and credit transactions
- Assist with inventory management, including receiving shipments and conducting regular inventory counts
Qualifications:
- High school diploma or equivalent
- Previous retail experience, preferably in a keyholder or supervisory role
- Strong customer service skills and the ability to effectively communicate with customers and staff
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Basic computer skills, including proficiency with point-of-sale systems
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Must be able to lift and carry up to 50 pounds
We offer competitive pay, opportunities for growth, and a supportive work environment. If you are a motivated individual with a passion for retail and excellent customer service, we encourage you to apply for the Keyholder position.
Requirements:Qualifications:
Education:
High school diploma or equivalent (some positions may require additional education or coursework in retail management).
Experience:
Previous experience in retail, with a focus on store operations and customer service.
Prior experience as a keyholder or in a similar leadership role is preferred.
Leadership Skills:
Strong leadership and supervisory skills.
Ability to motivate and guide a team to achieve sales and operational goals.
Communication Skills:
Excellent communication skills, both verbal and written.
Ability to effectively communicate with team members, management, and customers.
Customer Service:
A customer-centric approach with a commitment to providing excellent service.
Ability to address customer inquiries and concerns in a professional manner.
Organizational Skills:
Strong organizational abilities with attention to detail.
Ability to manage store operations, including inventory, cash handling, and opening/closing procedures.
Sales Focus:
Results-driven with a focus on achieving and exceeding sales targets.
Ability to drive sales through effective merchandising and upselling.
Problem-Solving:
Strong problem-solving skills to address issues related to store operations.
Ability to make decisions independently and resolve challenges as they arise.
Team Collaboration:
Ability to work collaboratively with team members and other departments.
Foster a positive and inclusive team environment.
Cash Handling:
Experience in cash handling and proficiency in operating a point-of-sale (POS) system.
Responsible for opening and closing the cash register.
Time Management:
Efficient time management skills to prioritize tasks and meet deadlines.
Ability to manage and delegate responsibilities to the team.
Adaptability:
Flexibility to adapt to changing priorities and store requirements.
Willingness to take on different tasks as needed in a dynamic retail environment.
Knowledge of Store Policies:
Familiarity with and adherence to store policies and procedures.
Understanding of safety and security protocols.
Training and Development:
Ability to train and develop team members on store procedures, product knowledge, and customer service.
Compensation details: 17-18.5 Hourly Wage
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