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Store Customer Service Specialist The Sherwin-Williams Company This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Biddeford, ME, US, 04005Posted an hour ago Retail Associate.Columbia Sportswear As a Retail Associate you'll serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. Kittery, ME, US, 03904Posted an hour ago Claims Settlement Specialist. Zelis Healthcare, LLC The Claims Settlement Specialist supports claim settlement with providers through post payment negotiation. The Claims Settlement Specialist will be responsible for handling provider telephone calls regarding the payment amount paid to a provider by a payor based on Zelis data points. During this call, the Claims Settlement Specialist must understand: (1) the procedures billed on the claim/bill; (2) the estimate of the fair value of the payment that was remitted to the provider based on Medicare pricing, location/facility/provider comparisons, and Zelis' proprietary evaluation software; (3) identify negotiation points for that particular provider if payment is not accepted, as is; and, when required, negotiate an acceptable payment below the provider's billed charges Boston, MA, US, 02298Posted an hour ago Firearms Sales Outfitter FT. Bass Pro, LLC The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise.They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers. Scarborough, ME, US, 04074Posted an hour ago Assistant Showroom Manager. The Lovesac Company Currently, we are seeking to hire an Assistant Showroom Manager. As an Assistant Store Manager, you are responsible to deliver sales results for the store. You have a passion for our product and our customers, creating a unique experience for them. An Assistant Store Manager, in partnership with the Store Manager, assists with training Sales Associates, Operations, Merchandising, Inventory, expense control, and shrink. Nashua, NH, US, 03062Posted 2 hours ago Center Store Manager Trainee (H) Hannaford Supermarkets Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. Raymond, NH, US, 03077Posted 2 hours ago FT Meat Market Manager Trainee (H) Hannaford Supermarkets Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. Raymond, NH, US, 03077Posted 2 hours ago Bilingual Customer Service Specialist (Spanish) The Sherwin-Williams Company Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Waltham, MA, US, 02451Posted 2 hours ago Assistant Customer Service Manager Trainee (H) Hannaford Supermarkets Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. Rindge, NH, US, 03461Posted 2 hours ago Community Cebador (Part-time) Guayaki Yerba Mate We're looking for a Community Cebador to grow awareness and sales of yerba mate in your respective communities by sharing Guayaki products with important partners in the Boston area. You love where you live and enjoy amplifying the facets that make it special. You are engaged in hobbies and interests that connect to the roots of their community in meaningful ways - whether it be arts and music, outdoor recreation, or creating positive change. You'll create a brand spark by educating and exciting individuals about Guayaki and leaving them feeling connected to the brand. This is a part-time position, working up to 20 hours a week and you may work evenings and weekends. You'll report the Field Marketing Specialist/Manager. Boston, MA, US, 02298Posted 2 hours ago Description
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
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