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Optical Administrator

VSP Vision | Celebration, FL, US

Salary Range:$51,000 – $79,000 Salary range estimated by Zippia

Posted 17 hours ago


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Description

The basic function of the Optical Associate or optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model

Develops professional business relationships with other Associates, Host, and Doctor

Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, including but not limited to the following:
* Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
* Recommends specific lenses, lens coatings, and frames to suit customer needs;
* Assists customers in the selection of frames and coordinates frames with optical measurements and prescription;
* Conducts measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools

Ensures high quality through accurate measurements, correct pricing, and realistic delivery time quotes

Maximize Managed Vision Care relationships and sales opportunities as measured by:
* Effective plan administration and local service
* Improvements in average transaction
* Locally initiated plans

Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives

Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys

Other duties as assigned by the Optical Manager and other associates

Job Specifications

Typically has the following skills or abilities:


If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician

Ability to sell through the use of sales skills and accountability for sales results

Experience and results with a retail or customer service establishment

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships

Success in-store merchandising and attention to detail

Minimum of 1-2 years of experience in a related field

Experience with personal computers preferred

#LI-ONSITE

#LI-VENTURES

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, pleaseclick here.

Salary Ranges: $11.65 - $24.47

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

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