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BDC/Internet Sales

Bergeys Inc | Plymouth Meeting, PA, US, 19462

Job Type: Full Time

Posted an hour ago


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Description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,700 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

Vacation and PTO time
Paid Holidays
401k with profit sharing
Medical, Dental and Vision insurance.
Employee Assistant Program
FSA and HSA Plans
Life Insurance
Opportunities for Advancement
Employee Referral Program
Employee Discount

If you are someone that likes to work with people and help them, find their new vehicle this job is for you!

Location: Bergey's Cadillac- Plymouth Meeting, PA

Pay: Hourly, Commissions, & Bonuses

Shift- Fulltime

Essential Duties:

Meets all goals and objectives including but not limited to response rate, total number of internet leads received, appointments set and personal sales goals
Checks email frequently and respond to inquiries immediately.
Coordinates Internet promotions with other dealership sales promotions and advertising
Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote the dealership
Understands the psychology of Internet customer and has the ability to use in appropriate methods to draw them into the store for proper vehicle demonstration
Has the ability to communicate effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or text message
Has knowledge of dealership products and services and can covey this information effectively to customers
Directs customers to product information resources, including those available on the Internet
Maintains an ongoing customer database to capture repeat business
Maintains reporting systems required by general management and the manufacturer
Strong customer service and communication (verbal and written) skills.
Maintains a professional appearance for self in accordance with company policy
Attends pertinent training on request
Attends company meetings as required.
Updating client information in databases and performing customer-related follow-ups.
Help direct customer traffic for online sales and marketing.
Respond to Internet-generated sales leads, qualify customers, and set appointments
Follow-ups via e-mail or telephone.
Document sales calls to update customer information on databases, compile statistics, and work closely with the sales staff to increase sales.
Ensure a smooth ordering process by monitoring order traffic, tracking orders, and following up with consumers to assess customer satisfaction.

Certificates, Licenses, Registrations:

Valid Driver's License
Successful completion of pre-employment background checks and drug screening

Bergey's is an equal opportunity employer.%2050854% %%sales%%
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