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Shift Lead - Front of House

Fire on the Mountain Buffalo Wings | Bend, OR, US, 97701

Salary Range:$29,000 – $39,000 Salary range estimated by Zippia

Posted 8 days ago


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Description

Fire on the Mountain is a Portland-based company with six brick and mortar units. We pride ourselves in serving quality ingredients that are locally sourced, humanely raised and house-made. We are looking for a candidate who shares our passion for providing the best customer service through an environmentally and socially conscious business in the Portland and Bend restaurant communities.

Compensation and Employee Benefits:

  • Wage: $17.75 per hour
  • Tips: $6-10 per hour
  • Health Insurance: Medical, Dental and Vision for full time employees
  • Employee Assistance Program
  • Generous PTO Plan: Sick plus Vacation
  • 401k plan with a 4% employer match
  • Daily shift meal and beer
  • Employee Discounts

Essential Duties:

  • Creating a safe, welcoming environment for team members and customers alike.
  • Guiding customers through their order and delivering a one-of-a-kind experience
  • Quality controlling items to make sure the very best food and drink hits our tables.
  • Educating team members on current and upcoming food and beer offerings
  • Driving sales through operational excellence and steward leadership.
  • Embracing a culture of continuous improvement.
  • Ensuring compliance with all local, state, and federal regulations

What we're looking for in you:

  • 2+ years of operations experience in the restaurant/hospitality industry
  • 1+ year of direct supervisory experience
  • Flexibility with open availability, including nights and weekends
  • You must be 21 years or older and authorized to work in the United States
  • OLCC license required
  • Food Handler's certification
  • Energy, attention to detail and a strong sense of hospitality
  • Effective communication and the ability to anticipate customer needs
  • Quick decision-making and problem-solving in a fast-paced environment
  • Team collaboration skills to achieve shared goals

Physical Requirements:

As a member of our team, you will be working in a kitchen environment. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will be asked to operate traditional restaurant equipment. Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. You will be expected to comply with all public health requirements.

Working Conditions:

  • High noise levels due to operations, guests and overhead music
  • Ability to work in close quarters and around heat
  • May be indoor or outdoor setting depending on shop (varied weather conditions are expected); including delivering order car side to the guest
  • Varying schedule to include opening and closing shifts, holidays and extended hours as business dictates
  • Handle cooked or raw meat and possible allergens including soy, wheat, dairy, strawberries and/or coconut

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