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Job Description

Remote - Local to Raleigh, NC only

Summary/Objective

The Executive Assistant is responsible for performing tactical and strategic administrative support activities for executive-level employees of the organization, primarily the SVP of Asset Management & Property Operations, and VPs of Property Operations and Human Resources.

Essential Functions

• Provides daily support for the executive leadership in scheduling meetings, handling travel arrangements, and preparing expense reports
• Performs daily tactical and strategic administrative actions, including answering/screening/routing telephone calls and communications for executives, preparing expense reports, key record maintenance, compiling data for reports, formatting policies and other documents, and other established general administrative requirements for the company
• Manages complex calendars and scheduling across multiple locations and time zones
• Coordinates departmental activities across remote offices
• Organizes, executes, and assists with team activities; coordinates departmental meetings and events, including on-site and off-site meetings, and prepares supporting materials (reserves venues, coordinates outside attendees, handles meeting set-up and food orders, etc.)
• Coordinates the administrative work across the company; interacts daily with SVP and VPs to partner and coordinate on company-wide projects and communication activities
• Acts as the point of contact among executives, employees, clients, and partners
• Regularly checks the mail, scans, and files to the appropriate contact
• Makes weekly bank deposits and files receipts
• Performs other job-related duties as assigned

Supervisor Responsibilities

No supervisor responsibilities. This is an individual contributor role.

Required Qualifications

• Bachelor’s degree preferred; may be offset by significant relevant experience
• 9+ years of general administrative experience, including 3+ years of experience in an executive support role
• Experience with the hospitality industry would be an asset for this role; other relevant industry backgrounds will be considered; multi-location experience is preferred

Knowledge, Skills & Abilities

• Advanced general administrative skills/knowledge required at an executive level
• Highly developed influencing and communication skills; presence, experience, and bearing to effectively represent the company to a variety of audiences
• Excellent written skills; experienced at drafting and editing corporate-level communications to both internal and external audiences
• Excellent project management and prioritization skills
• Ability to simultaneously manage or support multiple projects
• Advanced software skills, including Microsoft Outlook, PowerPoint, MSWord,
  Excel, Zoom, Teams, etc.
• High emotional intelligence and the ability to perform with a high degree of independent judgment, discretion, and confidentiality
• Ability to adhere to company policies and procedures
• Ability to research, plan, and execute domestic travel arrangements
• Highly detail-oriented, Type A personality
• Upbeat, high-energy personality with demonstrated leadership qualities
• Must be willing to tackle tasks of all sizes, “no job is too small” mentality
• Excellent communication and interpersonal skills, with the ability to establish and maintain effective relationships with management teams, colleagues, employees, and external contacts
• Ability to remain calm under pressure
• Comfortable working and communicating with employees at all levels in geographically dispersed business operations
• Knowledgeable of the cultural differences that exist across each region and how these might impact the development and execution of Mayroad policies and strategies

Work Environment

While performing the duties of this job, the employee regularly works in an office setting yet from home. Must be able to work from home with minimal distractions from outside sources (e.g., family, pets, etc.)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. Hearing and vision within normal ranges are helpful for normal conversations, receiving ordinary information, and preparing or inspecting documents. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculators, and printers/copiers is needed.

Travel

Rare; typically will not exceed 15 percent.

Other Duties

Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.

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