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Part Time Sales Team Leader - Alamo Quarry Market , San Antonio, TX James Avery Artisan Jewelry DescriptionJOB SUMMARY Assists Store Management with in store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Alamo Quarry Market location in San Antonio, TX.
WHAT YOU WILL BE DOING:
Greets and assists guests in selection and purchase of merchandise.
Resolves guest issues effectively.
Keeps supervisor informed of product, guest, and/or personnel issues.
Monitors and approves guest's returns in accordance with retail policies.
Monitors associates guest service levels; provides feedback as needed.
Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
Perform leadership responsibilities for store opening and closing duties.
Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.
Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.
Participates and assists in conducting regularly scheduled store meetings.
Implements plans to effectively participate in company special events and/or promotions.
Develops and conducts team building activities.
Monitors product trends and changes in retail and communicates to District Manager.
Product Care:
Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.
Ensures product care services meet/exceed operational standards. Visual Merchandising:
Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
Assists store management in maintaining company standards for overall store presentation.
Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
Ensures company security procedures are used to protect assets.
Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
Must be able to multitask in a fast-paced environment.
Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
OTHER DUTIES:
Assume lead role in absence of other leadership team members.
Builds and maintains effective relationships with internal and external stakeholders.
Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
Assist in other areas as assigned by supervisor.
WHAT YOU WILL NEED:
High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.
Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning
San Antonio, TX, US, 78209Posted 4 days ago Sales Associate III. Tapestry, Inc. The Sales Associate role is a Position located at the Coach La Cantera Location in San Antonio, Texas This Role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, Client Book tracking, Creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. Requirements: Experience : 1- 3 years of Sales Experience. Preferably in a Luxury Retail Service environment. Knowledge of Planning and Strategy in individual Goal settings. Current knowledge of The Coach and Tapestry Brands, fashion trends and competition in the marketplace. Social Media savvy preferred. Education: High school diploma or equivalent ; college degree preferred. Technical : Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Bilingual preferred. Physical : Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule : Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Additional Requirements: SALES FLOOR: * Understands organizational objectives and makes decisions that align with Company priorities * Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team. * Creates short- and long-term strategies to achieve personal metrics and performance goals * Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity * Represents Coach as a brand ambassador * Demonstrates Coach's Selling and Service expectations at all times * Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics * Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers * Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style * Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. * Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value. * Remains aware and is clearly able to communicate current pricing and promotional strategy to customers. * Discusses product features and builds the sale by leveraging cross-selling skills and abilities. * Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs * Sensitive to customers' needs and tailors approach by reading cues * Attends to the unique and individual shopping needs of each customer. * Works with multiple customers simultaneously and breaks away as appropriate * Follows up with customers consistently and genuinely to influence/close the sale * Flexes personal selling techniques to contribute to overall store financial results * Builds lasting and loyal relationships with customers * Leverages Coach's tools and technology to support relationship building and clienteling efforts * Creates enthusiasm and positivity for a shared vision and mission * Promotes and endorses a team selling environment * Fosters an environment of teamwork, trust and collaboration with internal and external customers * Remains solution oriented; is adaptable and flexible to changing business and store needs * Welcomes feedback and adapts behaviors as appropriate * Maintains a calm and professional demeanor at all times OPERATIONS: * Ensures all daily tasks are completed without negatively impacting service or Coach standards * Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner * Maintains a clean and tidy selling floor at all times * Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures * Replenishes inventory on sales floor as needed * Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. * Supports cash-wrap when needed to process purchases, returns, and exchanges. * Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc. * Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations. Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance : Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams : Blends people into teams when needed; creates strong moraleand spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at San Antonio, TX, US, 78208Posted 4 days ago Retail Customer Service Delivery Driver. The Sherwin-Williams Company This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks. Beeville, TX, US, 78102Posted 4 days ago Proposal Writer. Franklin Energy Services The Proposal Writer is a key part of the business development team and is primarily responsible for developing written proposals in support of new business growth and retention of current work. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Reads, interprets, tracks, and ensures compliance with RFP content and formatting requirements. Determines appropriate approach in response to the RFP requirements and stated scope of work. Writes original proposal content, draws on past proposal library content, interviews subject matter experts to develop first draft of proposal response, and edits technical material provided by subject matter experts into a cohesive proposal response draft. Ensures win themes and differentiators are clearly articulated in proposal response. Coordinates involvement of subject matter experts and operations resources, including scheduling collaborative opportunities, deadlines, and type and quality of content. Responsible for document formatting, layout, production, and packaging. Performs visual review of all proposal deliverables to achieve highly professional and polished client-ready documents. Supports finalist interview presentations, including developing presentations, writing responses, and coordinating rehearsals. Creates graphics, maps, charts, diagrams, tables, and illustrations. Takes ownership for meeting tight deadlines and orchestrating all activities required for producing the final proposal. Position Requirements Education and Experience Bachelor's degree from an accredited college or university required or equivalent required Experience in proposal writing or equivalent strongly desired Required Skills, Knowledge and Abilities Outstanding communication and critical thinking skills, including proficiency with grammar, punctuation, spelling, and style guides Ability to work with a wide range of subject matter experts Relationship-oriented, energetic, and resourceful Positive attitude under pressure, strong team player, responsible, dedicated, and self-motivated Ability to adhere to schedules and meet deadlines. Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, and self-starter Expertise in software tools including Microsoft Outlook, Teams, Word, PowerPoint, Excel, Visio, SharePoint, and Adobe Acrobat and graphics programs Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages, and ratios Committed to diversity and inclusion Reliable transportation Licenses & Certifications Valid driver's license Travel Requirements Willingness to travel up to 5% Estimated Wage Range: Available upon request. Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, anddetection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement. San Antonio, TX, US, 78208Posted 4 days ago Management & Sales Training Program - Floorcovering. The Sherwin-Williams Company During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. Throughout the program, you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you'll play in the team's success. You will assist in growing the company's market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers operating in key market segments and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development. San Antonio, TX, US, 78208Posted 4 days ago H&M Sales Associate. H&M At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers' expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements. San Antonio, TX, US, 78208Posted 4 days ago Team Member. Pizza Hut Ayvaz Pizza (Franchisee of Pizza Hut) is hiring Team Members who will be responsible for assisting with the daily operations of the restaurant. The Team Member assists with ensuring that each visit by a customer result in a friendly and personalized service with great food that is promptly delivered in a clean and inviting environment. Pleasanton, TX, US, 78064Posted 4 days ago Retail Sales Associate. H&M At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customers' expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements. San Antonio, TX, US, 78208Posted 4 days ago Project Coordinator. Franklin Energy Services As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. San Antonio, TX, US, 78208Posted 4 days ago HVAC Installer. NRG Energy The HVAC Installer will be responsible for installing heating, air conditioning and ventilation equipment, as well as other products in accordance with company requirements and manufacturer specifications for our Residential New Construction or Retail Teams. San Antonio, TX, US, 78208Posted 4 days ago Description
Description
JOB SUMMARY Assists Store Management with in store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Alamo Quarry Market location in San Antonio, TX.
WHAT YOU WILL BE DOING:
Greets and assists guests in selection and purchase of merchandise.
Resolves guest issues effectively.
Keeps supervisor informed of product, guest, and/or personnel issues.
Monitors and approves guest's returns in accordance with retail policies.
Monitors associates guest service levels; provides feedback as needed.
Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
Perform leadership responsibilities for store opening and closing duties.
Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.
Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.
Participates and assists in conducting regularly scheduled store meetings.
Implements plans to effectively participate in company special events and/or promotions.
Develops and conducts team building activities.
Monitors product trends and changes in retail and communicates to District Manager.
Product Care:
Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.
Ensures product care services meet/exceed operational standards. Visual Merchandising:
Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
Assists store management in maintaining company standards for overall store presentation.
Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
Ensures company security procedures are used to protect assets.
Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
Must be able to multitask in a fast-paced environment.
Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
OTHER DUTIES:
Assume lead role in absence of other leadership team members.
Builds and maintains effective relationships with internal and external stakeholders.
Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
Assist in other areas as assigned by supervisor.
WHAT YOU WILL NEED:
High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.
Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning
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