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Job Description

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

The Sr Engineering Manager will be responsible for providing direction and leadership to designated staff in an engineering lab environment. Develop and maintain product integrity strategies and oversee engineering initiatives. Coordinate and collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to ensure optimal customer experience. Responsible for developing capital budgets, purchasing, staff development, managing the support of existing products and the deployment of new products.

BE PART OF THE CONNECTION

WHAT OUR SR MANAGERS ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
• Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
• Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
• Responsible for compliance with company engineering standards, policies, and procedures.
• Maintain good relations with local utilities, vendors, contractors, and government agencies.
• Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
• Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
• Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high-performance culture and environment.
• Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.
• Perform other duties as requested by Manager.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications
Experience:

• Project Management work experience - 3+ years
• Related leadership experience - 3+ years
• Engineering HFC and Networking experience - 7+ years

Education:

• Bachelor’s degree in engineering or related field, or equivalent experience
• Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Technical skills:

• Knowledge of company products and services
• Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory

Skills: Effective leadership skills with proven ability to provide effective, results oriented direction.

Abilities:

• Ability to read, write and speak the English language.
• Ability to make decisions and solve problems while working under pressure.
• Ability to prioritize and organize effectively.
• Ability to provide coaching and counseling when necessary.
• Ability to supervise and motivate others.
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Travel Ability: Moderate Travel Required

Schedule:

• Full time
• This position is eligible to work in a hybrid work model (combination of in-office and remote days.
• Office Environment
• Exposure to moderate noise levels

SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards: See all the ways we invest in you—at work and in life

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